Windows 10: Microsoft made me create a new account on an email that already had an account. How do I...

Discus and support Microsoft made me create a new account on an email that already had an account. How do I... in Windows Hello & Lockscreen to solve the problem; As the question says, I tried logging into my account yesterday, and Microsoft told me that the account didn't exist and to make a new one, even though... Discussion in 'Windows Hello & Lockscreen' started by tomakun12345, Jun 27, 2023.

  1. TOMAKUN12345
    tomakun12345 Win User

    Microsoft made me create a new account on an email that already had an account. How do I...


    As the question says, I tried logging into my account yesterday, and Microsoft told me that the account didn't exist and to make a new one, even though there is proof that my old account exists. After having to create this account, I don't know what happened to the old account and all of the money and saves I put into it. Here is proof that the account existed previously. As seen here, this account was in April 6th in use, and I have an even earlier one dating back to September 1st, 2022. I am confused on why Microsoft not only made me make a new account on this email, but also lose all of my

    :)
     
    tomakun12345, Jun 27, 2023
    #1
  2. THEMAILMAN78
    TheMailMan78 Win User

    email account hacked. please help

    Also may I suggest you change email accounts to one of the following.....

    Gmail
    Outlook

    The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

    I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!
     
    TheMailMan78, Jun 27, 2023
    #2
  3. NEWTEKIE1
    newtekie1 Win User
    Unauthorized Emails from my account?

    It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

    Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.
     
    newtekie1, Jun 27, 2023
    #3
  4. KARI
    Kari Win User

    Microsoft made me create a new account on an email that already had an account. How do I...

    Change Microsoft Account Details in Administrator Account


    Hi Daryl, welcome to the Ten Forums.

    It's quite easy in fact, simply switch the account in question first to a local account, then switch back to a Microsoft account, this time using your wife's MS account credentials.

    Tutorials:
    Notice that before doing this you need to remove the new additional MS account on the PC, the one you created with her credentials. Windows allows only one user account for each email address, if the new account exists you cannot switch the original administrator account to an MS account using the same email address. Tutorial: User Account - Delete in Windows 10 - Windows 10 Forums
     
    Kari, Jun 27, 2023
    #4
Thema:

Microsoft made me create a new account on an email that already had an account. How do I...

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