Windows 10: Microsoft Mahjong stopped working last week and reinstalling doesn't work either

t Mahjong stopped working last week. Also noticed some other mahjong games on the Microsoft Store with the same issue. It looks like it is starting up with the starting screen, but then it shuts down. I have researched and performed all the basic solutions, but still will not start up. Not sure if there was an update for the game or windows update that caused this.

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Microsoft Mahjong Woes

Hi Don,

We suggest that you uninstall and reinstall the Microsoft Mahjong.

To uninstall Microsoft Mahjong, please follow the steps below:

• On the Start menu, select Settings.
• Select System > Apps & features.
• Select the program, and then select Uninstall.
• Follow the directions on the screen.

You can use this link to install Microsoft Mahjong. On the Microsoft Mahjong page in the Store, select
Get the game (online) or Install (in the Store app). The game will download and install automatically.

Let us know the result.

 

Microsoft Mahjong Woes

Hi Rafael,

OK, I reinstalled Microsoft Mahjong and then uninstalled it following the above directions ... until I got to the part where it says, "You can use this link to install Microsoft Mahjong." What "link" are you referring to? I got no dialog box or anything
giving me a link. Only a dialog box to uninstall Microsoft Mahjong, followed my another dialog box to uninstall Microsoft Mahjong ... which I did.

So, what should I do now?

Thanks very much again for your time and help.

Best Regards,

Don Smith