Windows 10: Microsoft Mahjong

I purchased the Premium subscription for Mahjong last July. All of a sudden, I'm getting ads and being asked if I want to upgrade. How do I get Premium status back on the app?

:)

 

Microsoft Mahjong Woes

Hi Don,

We suggest that you uninstall and reinstall the Microsoft Mahjong.

To uninstall Microsoft Mahjong, please follow the steps below:

• On the Start menu, select Settings.
• Select System > Apps & features.
• Select the program, and then select Uninstall.
• Follow the directions on the screen.

You can use this link to install Microsoft Mahjong. On the Microsoft Mahjong page in the Store, select
Get the game (online) or Install (in the Store app). The game will download and install automatically.

Let us know the result.

 

Microsoft Mahjong Woes

Hi Rafael,

OK, I reinstalled Microsoft Mahjong and then uninstalled it following the above directions ... until I got to the part where it says, "You can use this link to install Microsoft Mahjong." What "link" are you referring to? I got no dialog box or anything
giving me a link. Only a dialog box to uninstall Microsoft Mahjong, followed my another dialog box to uninstall Microsoft Mahjong ... which I did.

So, what should I do now?

Thanks very much again for your time and help.

Best Regards,

Don Smith

 

Microsoft Mahjong Crash

Since An Intel Video update, Mahjong crashes after the automatic Xbox sign in. The following steps have been tried:

• uninstalling and reinstalling Mahjong. (Interestingly the usual 0 to 218 MB download changes suddenly to bigger numbers, most recently 0.9 to 1.9 GB !!).
• using wsrestore.exe

These do not change the behaviour of Mahjong. Other Microsoft apps eg Solitaire Collection run fine.

Bob