Windows 10: Microsoft mail disaster!!

HELP! I decided yesterday to have a cleanup of my webmail as there were emails from years ago. I use Microsoft mail and had downloaded all my emails so thought it was safe to delete them from my webmail as they I Thought were now on my computer or with Microsoft.

Imagine my horror when I went to open MM today to find no messages older than the time I logged out of my webmail.

I also can't search and find older emails that used to be online.

Waaaaaaaaaaaaaaaaaaa!@!

Are my emails somewhere in the ether or have I just lost everything from the time I started using MM in 2017, that includes contacts!

:)

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Mail app will not open on 10041.

Hey Shawn,
I did that to no avail, then I ran WSReset.exe; now I'm good on all 3, Mail, Calendar and People! *Confused
Go figure!

Store Cache - Clear in Windows 8

 

Microsoft Mail

Hello AnneGuelker,

Thank you for writing to Microsoft Community Forums.

I would suggest you with few simple troubleshooting steps. Kindly follow the below.

1. May I know how many accounts are configured in the Mail App?
   

Method 1: Try to run the PowerShell command and check if it helps.

• Open the Task manager (Press
  CTRL+Shift+ESC).
  
• Click File > Run New Task.
  
• Make sure you have a check mark beside “Create this task with administrative privileges”.
  
• Type PowerShell.
  
• Type the following in the PowerShell prompt:
  

$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml’; Add-AppxPackage -DisableDevelopmentMode -Register $manifest

• Close the PowerShell window
  
• Reboot the computer.
  

-> Also check the junk mail to see if there are any emails.

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.

Mala.S

Microsoft Community - Moderator