Windows 10: Microsoft mail in folders disappear

Discus and support Microsoft mail in folders disappear in Windows 10 Network and Sharing to solve the problem; How can I retrieve mail I put in folders? All have disappeared!... Discussion in 'Windows 10 Network and Sharing' started by MartaMacKenzie, Apr 5, 2019.

  1. MARTAMACKENZIE
    MartaMacKenzie Win User

    Microsoft mail in folders disappear


    How can I retrieve mail I put in folders? All have disappeared!

    :)
     
    MartaMacKenzie, Apr 5, 2019
    #1
  2. SILKSTONE
    silkstone Win User

    Disappearing folder

    I've encountered a strange problem in windows 10 where I tried to delete a file in a folder, but ended up deleting the whole directory. It did so without the usual pop-up to confirm delete or say it was too big for the recycle bin. It was my Videos folder, so pretty big, but the disk allocation has also remained the same.

    I've always had a problem with 'double icons' for the different user folders, including videos, and so I'm thinking it could have something to do with the whole thing, especially as now one of the two video folders has disappeared from the users folders.

    The first thing i tried was 'Undo delete', but it just bought the folder back with non of the contents. Then, I went straight to Recuva, but it came up blank (there must have been over 50 videos in the folder)

    I'm at a little bit of a loss as where to start looking for this disappeared folder and was hoping someone might have some suggestions?

    Screenshots below:


    Microsoft mail in folders disappear upload_2017-4-1_22-11-14-png.png
     
    silkstone, Apr 5, 2019
    #2
  3. VALLERO
    vallero Win User
    cannot create folders in windows mail app


    when I go to 'more' in the mail app and click + a dialog display appears however when I enter the name of a new folder and click enter it appears momentarily in the folder list then disappears and a message appears at the top screen saying that the action could not be completed. I have tried the suggestions from the windows help site but nothing works. it appears that my only solution is to uninstall and reinstall the app, however that is not possible because I don't want to lose all my e-mails and accounts.
    I think that the problem is definitely with the app and not some weird Windows thing because I can create new folders with my Gmail account.
    Any suggestions will be appreciated, thanks in advance
     
    vallero, Apr 5, 2019
    #3
  4. VALLERO
    vallero Win User

    Microsoft mail in folders disappear

    windows mail app emails disappeared


    Suddenly my e-mails for the past two days have disappeared. They were in the 'inbox' then suddenly the most recent date was two days earlier, I looked in the 'deleted' folder and they are not there, nor at they in any other folder. There are some important messages that I would like to recover. Is it possible?

    thanks in advance for any suggestions
     
    vallero, Apr 5, 2019
    #4
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Microsoft mail in folders disappear

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