Windows 10: Microsoft Modern Mobile Mouse send my windows to blue screen

Hi.Whenever I leave my mouse idle for a while then touch it back, my Windows goes directly to blue screen with: KERNEL_SECURITY_CHECK_FAILUREHere's what I have tried:- Made sure I have latest versions for Windows, Bluetooth radio driver & Mouse driver Mouse driver is released in 2006 : which is the latest according to Windows.- Made sure Windows can't turn off Bluetooth to save energy.- Did Windows Memory Diagnosis With Windows support team online they instructed this solution, but it didn't work and no error was given.- Did the regular steps of removing devices/drivers and install

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Microsoft Modern Mouse (Bluetooth) Scroll Wheel not working.

the scroll wheel on my Microsoft Modern Mouse (Bluetooth) stopped working. I have done all troubleshooting steps: system updates, installed Microsoft Keyboard and Mouse Center, disconnected mouse and reconnected. Nothing has worked yet. Haven't yet tried
it on a different PC. Don't have another Microsoft PC. Have a MacBook, but not sure the mouse can work on that. Any suggestions?

 

Microsoft wireless mobile mouse 1000 doesn't work

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as the Microsoft Wireless Mouse is not working. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What happens when you try to connect the mouse to the PC?
  
• Do you see the mouse driver listed in Device Manager, under Mice and other pointing devices?
  
• Did you try to connect and check the mouse in any other Windows 10 PC?
  
• Are you aware of any changes, prior to this issue?

Meanwhile, you can refer the steps in this article:
Troubleshoot a wireless mouse that does not function correctly



If the issue persists with the mouse on multiple device, then we would suggest you to check with our hardware support team, below link has the contact number:

https://www.microsoft.com/accessories/en-us/products/mice/microsoft-modern-mouse#techspecs-connect



Regards,



Aditya Roy

Microsoft Community – Moderator

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.