Windows 10: Microsoft Modern USB Headset, Black, ‎6ID-00013

We are a trading company in Dammam, Saudi Arabia looking for "Microsoft Modern USB Headset, Black, ‎6ID-00013" - 60 nos. but it is not available in any of the retail outlets. Appreciate if you could inform any of your store in Dammam so that we can place the order for the item. Thanks & Regards,, Sashi Kumar

:)

 

Microsoft Modern Wireless Headset sleep mode

Hi Derrick,

From Device Manager under 'Audio inputs and outputs' the Microsoft Modern Headset is listed as two devices being 'Headset Earphone (Microsoft USB Link)' and 'Headset Microphone', neither of these have a 'Power Management' tab.

Microsoft Accessory Centre reports 'Your device is up to date' under the 'Device Information' section for the Modern Wireless Headset.

Model: Modern Wireless Headset

Serial number: 0Y33CCG224236K

Hardware version: 6

Colour Code: black

Firmware version: 2.29.139

Region Code: 1

The 'Microsoft USB Link' adapter is listed but it doesn't state if it is up to date or if there is new firmware available, it just shows the below under 'Device Information'.

Model: Microsoft USB Link

Serial number: 0V33C3D222200F

Hardware version: 0.0.1.255

Colour Code: black

Firmware version: 1.00

A good idea but as you say per battery life etc I shan't try the playing silent audio workaround. Be good for MSFT to state hour many hours before headset goes to sleep, then adds an option for that value to be changed or set to never via the Microsoft Accessory Centre.

Thanks,

Denis

 

Microsoft Modern Wireless Headset not detected by Microsoft Accessory Center

I recently purchased a Microsoft Modern Wireless Headset, and it's OEM and in Spanish. I live in Bermuda, so a lot of the products we get are for Latina America and Caribbean, which means a lot come in Spanish and we have to change them.

I downloaded the Microsoft Accessory Center and opened it, and it does not detect the headset at all. I've tried the following steps:

• Unpairing and re-pairing the headset
  
• Uninstalling the MS Accessory Center and reinstalling
  
• Running all Windows updates and rebooting
  
• Turning the headset of and on again while the Accessory Center was open
  
• Connecting via the USB dongle
  
• Connecting via the USB cable
  

The Accessory Center was not able to detect the headset at all, but the headset is showing and working in Windows audio properties and Device Manager.

Edit: Sorry if this isn't the right forum - I couldn't find one specifically for Microsoft Accessories.

 

Microsoft Accessory Center not detecting Microsoft USB Link or Microsoft Modern Wireless Headset

Hello Mehmet, II'm Greg, here to help you with this.

Have you follow these setup steps from Microsoft:

https://support.microsoft.com/en-au/topic/set-u...

Try also the suggested steps here:

https://answers.microsoft.com/en-us/windows/for...

https://answers.microsoft.com/en-us/surface/for...

If one of those doesn't help then Nicole gives the contact information for Support under warranty for the device in the second thread above.

Feel free to ask back any questions. Based on the results you post back, I will have other suggestions if necessary.

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