Windows 10: Microsoft Mouse 5000 stopped working

Discus and support Microsoft Mouse 5000 stopped working in Windows 10 Drivers and Hardware to solve the problem; The mouse stopped working, the blue light at the bottom stays on but the mouse isn't responding. I changed the batteries, pressed the reconnect button,... Discussion in 'Windows 10 Drivers and Hardware' started by DavidCura, Jul 20, 2020.

  1. DavidCura Win User

    Microsoft Mouse 5000 stopped working


    The mouse stopped working, the blue light at the bottom stays on but the mouse isn't responding. I changed the batteries, pressed the reconnect button, pulled out the USB dongle and re-inserted it, reinstalled the drivers and I tried connecting it to another computer but nothing worked. Any ideas on how to fix it?

    :)
     
    DavidCura, Jul 20, 2020
    #1
  2. sudhakar0201, Jul 20, 2020
    #2
  3. [tf] Win User
    wireless mouse 5000

    • dell latitude D420 laptop, but it doesn't matter which computer I have it on
    • There is no power on or power off button on the microsoft wireless mouse 5000
    • the mouse works fine
    • it has a transceiver. it is a usb mouse
     
  4. MarkR005 Win User

    Microsoft Mouse 5000 stopped working

    microsoft wireless keyboard and mouse 5000

    Yesterday I updated to the newest windows 10. Now my Microsoft wireless keyboard and mouse 5000 don't work in windows at all. I checked and they do work in my Bios. I can move around the Bios and change things. I was total unable to boot into windows
    because neither worked at all. I had to go and get wired mouse and keyboard just to get into windows. Tried to reinstall drivers and it stopped and said error.

    Any suggestions
     
    MarkR005, Jul 20, 2020
    #4
Thema:

Microsoft Mouse 5000 stopped working

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