Windows 10: Microsoft Mouse

Discus and support Microsoft Mouse in Windows 10 Software and Apps to solve the problem; Since the inception of Windows 10 i have had nothing but trouble with my Microsoft wireless Mouse 2000 and Microsoft Solitaire Collection. The Mouse... Discussion in 'Windows 10 Software and Apps' started by Morgan Davies 268, Jan 16, 2019.

  1. Microsoft Mouse


    Since the inception of Windows 10 i have had nothing but trouble with my Microsoft wireless Mouse 2000 and Microsoft Solitaire Collection.

    The Mouse just won't scroll either in the Main collection window, the menu window or in any app ??

    It is not the end of the world but it is very annoying since all products are Microsoft but they will not work together, i have tried reinstalling drivers, updating drivers, reinstalling the Collection, even reinstalling Windows 10 on several occasions but still no joy.

    Anybody got any idea's??

    :)
     
    Morgan Davies 268, Jan 16, 2019
    #1

  2. MICROSOFT MOUSE PROGRAM

    Hi Richard,

    Since the above suggestions didn't work on your issue, we suggest that you follow the steps below for us to further locate the device driver that has been causing conflict on your system.

    • Go to Settings.
    • Click Devices.
    • Scroll down, then select Device manager.
    • Look for the mouse icon, then click it.
    • Right-click on the available drivers.
    • Select Uninstall.
    • Re-connect your Microsoft mouse, so that the system will reinstall the correct driver.

    Keep us updated with the result so that we can further assist you.
     
    Engelsen Fad, Jan 16, 2019
    #2
  3. Microsoft RVF-00052 Arc Touch Mouse

    Hi Logan,

    To better assist you, please clarify the following:

    • Did you make any changes prior to this issue?
    • Have you tried using the mouse on a different computer?

    Meanwhile, to troubleshoot Microsoft Arc Touch Mouse, we suggest performing the steps provided on this
    link. Keep us posted with the result.

    Regards.
     
    Lov Dollente, Jan 16, 2019
    #3
  4. Microsoft Mouse

    Microsoft Surface Mouse

    Hi Monica,

    Issues with using Microsoft Surface mouse are usually occurring due to software and hardware issues. For us to provide an accurate solution, we would need you to answer the following questions:

    • Which build, version and edition of Windows is installed on your computer?
    • What changes have you made to your device before this issue occurred?

    In the meantime, we suggest that you follow the steps provided in this
    link
    . It serves as a guide on how to troubleshoot problems with your Bluetooth mouse.

    We are looking forward to your response.
     
    Darleen Pen, Jan 16, 2019
    #4
Thema:

Microsoft Mouse

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