Windows 10: Microsoft mouse

Discus and support Microsoft mouse in Windows 10 Drivers and Hardware to solve the problem; The mouse will not interact with my Dell laptop. The blue light on the mouse is lit. How can I get it to work?... Discussion in 'Windows 10 Drivers and Hardware' started by CarolRowell, Jul 6, 2018.

  1. CAROLROWELL
    CarolRowell Win User

    Microsoft mouse


    The mouse will not interact with my Dell laptop. The blue light on the mouse is lit.

    How can I get it to work?

    :)
     
    CarolRowell, Jul 6, 2018
    #1
  2. ENGELSEN FAD
    Engelsen Fad Win User

    MICROSOFT MOUSE PROGRAM

    Hi Richard,

    Since the above suggestions didn't work on your issue, we suggest that you follow the steps below for us to further locate the device driver that has been causing conflict on your system.

    • Go to Settings.
    • Click Devices.
    • Scroll down, then select Device manager.
    • Look for the mouse icon, then click it.
    • Right-click on the available drivers.
    • Select Uninstall.
    • Re-connect your Microsoft mouse, so that the system will reinstall the correct driver.

    Keep us updated with the result so that we can further assist you.
     
    Engelsen Fad, Jul 6, 2018
    #2
  3. LOV DOLLENTE
    Lov Dollente Win User
    Microsoft RVF-00052 Arc Touch Mouse

    Hi Logan,

    To better assist you, please clarify the following:

    • Did you make any changes prior to this issue?
    • Have you tried using the mouse on a different computer?

    Meanwhile, to troubleshoot Microsoft Arc Touch Mouse, we suggest performing the steps provided on this
    link. Keep us posted with the result.

    Regards.
     
    Lov Dollente, Jul 6, 2018
    #3
  4. DARLEEN PEN
    Darleen Pen Win User

    Microsoft mouse

    Microsoft Surface Mouse

    Hi Monica,

    Issues with using Microsoft Surface mouse are usually occurring due to software and hardware issues. For us to provide an accurate solution, we would need you to answer the following questions:

    • Which build, version and edition of Windows is installed on your computer?
    • What changes have you made to your device before this issue occurred?

    In the meantime, we suggest that you follow the steps provided in this
    link    . It serves as a guide on how to troubleshoot problems with your Bluetooth mouse.

    We are looking forward to your response.
     
    Darleen Pen, Jul 6, 2018
    #4
Thema:

Microsoft mouse

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