Windows 10: Microsoft not sending verification code SMS text

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If Microsoft is not sending a verification code or SMS text to you when you sign in or create an account, then this post will be able to help you. As it’s an issue of concern, it should be fixed immediately. Fortunately, this post features easy methods to fix it. Why am I not getting […]

This article Microsoft not sending verification code SMS text first appeared on TheWindowsClub.com.

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Microsoft not sending Text Message Verification on my number

Hello,

My account was blocked by Microsoft for I don't know the reason. When I try to login, I got redirect to "Help us secure your account" page. after that I need to Verify my account, and insert last 4 digit of my phone number, when I send the code, I don't receive any text.

- my number still active

- I don't have blocked number in my sms

- I don't have option to send my Verification Code to my email.

 

Unprompted Microsoft verification text

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• 
  Have you enabled two step verification?
  
• 
  Did you make any changes prior to this issue?
  

If you have enabled two step verification in the Microsoft account. You’ll get a security code to your email, phone, or authenticator app every time you sign in on a device that isn't trusted.

Refer the link below for more information.

About two-step verification.

How to use two-step verification with your Microsoft account - Microsoft Support

Security info & security codes.

Microsoft account security info & verification codes - Microsoft Support



Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Authenticator App / Verification Text SMS

Trying to install the Microsoft Authenticator App but as I progress through the setup it asks for a verification code, a code I cannot get because I'm setting up the account on the very app which provides the codes it request!

So, I choose a different verification method and that is mobile. I enter the last four (4) digits of my mobile number as it requests but no text is received. I've tried a number of times now and still, no text.

The mobile number on my account is correct.

I don't want to change any of my details to get around the problem as it puts a temporary hold on my account for 30 days, this I'm trying to avoid. I e had this problem before, all the account information was correct but I, either didn't receive the text
sms or emails. If I can recall, I did get the verification emails but there was a delay of almost a day but I'm not trying to verify by email so this shouldn't be related unless there's a long day in receiving these text sms.

Any ideas people?

Thanks in advance