Windows 10: Microsoft OneDrive Business - Error 0x800704ec

Our users are running Microsoft OneDrive Business using company credentials and Microsoft OneDrive Personal personal account at the same time. Recently we encounter an issue wherein one user cannot login his personal OneDrive account and is prompted with "Can't sign in with a Microsoft account - Error 0x800704ec". We do not have any policy that blocks this. In fact we have users that can use both with no issues. I checked the local policy and registry but found nothing that might hinder the login and produce error. I tried uninstalling and reinstalling OneDrive but still encounter the same

:)

 

erorr 0x800704EC onedrive

Hello Mohammad Al-Soghiar,

Welcome to Microsoft Support Community!

Error 0x800704EC in OneDrive on Windows 10 indicates that the sync engine of OneDrive failed to start. Here are some steps you can try to fix this issue:

1. Restart OneDrive: Right-click on the OneDrive icon in the system tray and select "Close OneDrive". Then, open the Start menu and search for "OneDrive". Click on "OneDrive" to open it and sign in with your Microsoft account.
   
2. Check your antivirus software: Some antivirus software can interfere with OneDrive. Temporarily disable your antivirus software and try to sign in to OneDrive again.
   
3. Clear your OneDrive cache: Press the "Windows key + R" to open the Run dialog box. Type "%localappdata%\Microsoft\OneDrive\onedrive.exe /reset" and press Enter. This will reset the OneDrive cache.
   
4. Check for Windows updates: Make sure your Windows 10 is up-to-date with the latest updates. Go to Settings > Update & Security > Windows Update and click on "Check for updates".
   
5. Reinstall OneDrive: Press the "Windows key + R" to open the Run dialog box. Type "appwiz.cpl" and press Enter. Find "OneDrive" in the list of installed programs, right-click on it, and select "Uninstall". Then, download and install OneDrive from the official website.
   

I hope one of these steps works for you.

Thanks,

 

erorr 0x800704EC onedrive

erorr 0x800704EC onedrive

cant log in to my account on onedrive??????????????????????

 

Windows 10 - OneDrive

[/quote] Click to expand... Sorry, but I think you're confused and keep referring to Onedrive. There is a big difference between the consumer version of Onedrive business O365 version. I do not have the consumer version of Onedrive installed... it is Onedrive for Business. Also, this script is for "Onedrive" .... not Onedrive for Business. Thanks anyway.

OneDrive (for Business) built-in Windows 10 differences?

No thanks for providing a non-rant version. I ought to recruit about 20 million people and walk down to Microsoft headquarters and do them in. Tired of Microsoft forcing their childish development skills on the masses.