Windows 10: Microsoft paint AI features

HelloI've been following up the latests windows announcements for a while and I've noticed I didn't get access to the new AI features in Paint. Am I doing something wrong? or missing an update?thank you

:)

 

Microsoft signals end of Paint program

Microsoft has confirmed that it will continue to offer its graphics program Paint.

In a recent update, it had listed Paint as a feature that would be either removed or no longer developed.

Paint, renowned for its simplicity, has been part of the Windows operating system since its launch in 1985.

Microsoft suggested it would not remain on Windows 10 by default but did say it would be available for free on the Windows Store.

BBC news Report here
Microsoft Paint avoids brush with death

 

Microsoft Paint features

Hi,

For us to better assist you with converting your pictures using Microsoft Paint app, please provide the following information:

• What is the current build and version of Windows 10 are you using?
• Just to clarify, which Microsoft Paint are you using? Is it the built-in Paint app or Paint 3D?
  
• You've mentioned that you're not able to convert your pictures, are you getting any error messages or error codes? If yes, send us a screenshot.
• When did you start experiencing this issue? Were there any changes made or Windows update that was recently installed on your device prior to this issue?
• What troubleshooting steps have you tried so far?

Looking forward to your response.

 

MS Paint not working

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are unable to use Microsoft Paint on your PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed on the PC? (Type
  winver in Windows search/Run command)
  
• Are you aware of any changes on the PC prior to this issue?

In this scenario, we would suggest you to check if you are able to launch Microsoft Paint from System32 folder.

1. Press Windows + E key to open
   File/Windows Explorer
   
2. Navigate to C:\Windows\System32
   
3. Double click on mspaint.exe
   
4. If you are able to launch then Pin to Taskbar and
   create a shortcut.

If the issue persists then try these steps.



Step 1: Run DISM & SFC scan

We would also suggest you to run the DISM & SFC Scan tool to check if you are able to launch MS Paint, refer this article:
System File Checker.



Step 2: Reinstall Microsoft Paint app.

1. Press Windows + I key to open
   Settings.
   
2. Click on Apps and select
   Apps & features from left pane.
   
3. Click on Optional features and select
   Microsoft Paint from the list.
   
4. Click on Uninstall. Close
   Settings and restart the PC.
   
5. Now perform step 1 and 2.
   
6. Click on Optional features and click
   Add a feature.
   
7. Check the box beside Microsoft Paint and click on
   Install.

Let us know the results. If the issue persists, we will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator