Windows 10: Microsoft password causing problems

My internet went down, meanwhile I had logged off my computer. Now the internet is working but Microsoft wants me to sign in, which I have tried. I am using the correct user name and password. The problem is it says I am not connected to internet try again. I can't connect until I get past the login. I have tried safe mode but don't see anywhere to connect to the internet. The little internet symbol only shows an airplane mode option the rest of the box is blank.

:)

 

OK, Password problem...Mint

Linux Mint - Community
You can reset your password following the next steps:

• Reboot your computer / Turn your computer on.
• Hold down the Shift key at the start of the boot process to enable the GNU GRUB boot menu (if it does not show)
• Press ESC at the GNU GRUB prompt.
• Press e for edit.
• Use the Arrow keys to highlight the line that begins with kernel and press the e key.
• Go to the very end of the line and add rw init=/bin/bash
• Press Enter and then press b to boot your system.
• Your system will boot up to a passwordless root shell.
• Type in passwd yourusername
• Set your new password.
• Restart your system.

 

Password problem

Hi Carol,



Thank you for posting your query in Microsoft Community.

We appreciate your interest in Windows 10.

We apologize for the inconvenience caused.

Please answer these queries, mentioned below

• 
  How many user accounts do you have on your PC?
  
• 
  Do you login to the administrator Account on your PC?
  
  
  

Try to follow these methods, mentioned below:



I suggest you to go to the Microsoft account - Official Site,
Sign in to your Microsoft account,
and reset your Microsoft account and try to login again to your system.



Try to refer and follow these steps in the link below:



Forgotten password and other sign-in problems.

http://windows.microsoft.com/en-US/windows-live/account-reset-password-forgot-faq



Hope this information helps you. Reply to the post with updated status of the issue, so that we can assist you further.



Thank you.

 

Long boot time and passwords missing

The only reason I mention the account is that a Windows update recently was causing people to be signed into a temporary account, your password manager may be installed for all users but the list of passwords would be user specific, therefore the blank password list suggests a different account. *Smile