Windows 10: Microsoft PDF printer

Hi there,


after a windows update I am no longer able to print via Microsoft PDF printer from Excel WORKBOOK.

It works for normal spread sheets.

When using the macro (button) I get the following error:

Microsoft Excel: There was a problem creating your PDF. Here are some possible reasons:

1. The path to save the file is not corrected

2. PDF file exists and is opened


When I print via Print and select the printer, it asks for a destination, file name but it doesn't create a pdf.


I did the usual, removed printer added back, disabled and enabled in windows Features ... same.


It ONLY has an issue with workbooks macro enabled.


Help please

:)

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.

 

Print to PDF missing in Printer List

Thanks for your help. I was browsing the web the other day and I found a page called FINAL DRAFT. They had a set of instructions for reinstalling the Microsoft Print to PDF utility that worked great for me. Problem solved.

 

Microsoft PDF printer

Hi Carol,

Welcome to Microsoft Community and thank you for posting. We appreciate your interest in Windows 10.

I understand the inconvenience that you are unable to print files, this issue might have occurred due to incorrect settings or due to corrupted printer drivers.
We will help you to resolve this issue.

I would suggest you to try the following methods and check if that helps.

Method 1:

Run inbuilt printer troubleshooter and check if it works.
Please follow the steps given below.

Note: If your computer is having problems printing, try using the Printer troubleshooter to fix the problem. It makes sure that a printer is connected to your computer, and it checks
for common issues such as whether the printer has enough paper and toner to complete printing your document.

• Type Troubleshooting on the search bar and click
  Troubleshooting.
• Now click on view all option.
• Click on printer and follow the prompts to run the troubleshooter.

If the issue persists, follow method 2

Method 2:

I suggest you to uninstall and re-install the printer as a work around and check if it helps.

Step 1: Uninstall the printer:

• Press “Windows + X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the “Printer” device from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for
  this device” you may select that and then remove its drivers from the computer.
• Follow the on-screen instructions to complete it and the restart the computer if prompted.

You may also uninstall any related software provided by the printer manufacturer from the computer from “Programs and Features”. For this, you may follow these steps:

• Press “Windows + X” keys on the keyboard and select “Programs and Features” from that list.
• Search for any software provided by the printer manufacturer in the program list and if available, you may select it and click on “Uninstall” to remove it from the computer.
  
• Follow the on-screen instructions to complete it and the restart the computer if prompted.

Step 2: Install a Printer

Refer to the below link about: Install a printer

http://windows.microsoft.com/en-us/windows/install-printer#install-printer=windows-8

(Applies to Windows 10 as well)

Try the above mentioned steps and get back with the required information to assist you accordingly.