Windows 10: Microsoft Phone link with Samsung Galaxy S10 drains battery

Discus and support Microsoft Phone link with Samsung Galaxy S10 drains battery in Windows 10 Gaming to solve the problem; Based on my device care information, the app drains battery without being actively used. I have latest updates installed for both Win11 and the phone,... Discussion in 'Windows 10 Gaming' started by Tomáš Biheler1, Jun 25, 2024.

  1. Microsoft Phone link with Samsung Galaxy S10 drains battery


    Based on my device care information, the app drains battery without being actively used. I have latest updates installed for both Win11 and the phone, I restart my phone regularly. Do you have idea what is the cause of this and how can I fix it so that I can use the Phone link without the battery drain? I've disabled the app for now.

    :)
     
    Tomáš Biheler1, Jun 25, 2024
    #1
  2. tictag Win User

    Windows 10 Your Phone App - Samsung Galaxy S10 - ERROR: "Connect to the same WiFi"

    Unable to connect Windows 10 Your Phone app to Samsung Galaxy S10 Link To Windows app, error reported: "Connect to the same WiFi"

    Step To Recreate

    1. Windows 10: Your Phone app, click 'Phone Screen'
    2. Windows 10: Your Phone app, "We need permission to display your phone screen"
    3. Galaxy S10: Notification, "Connected to Your Phone app on <hostname>"
    4. Galaxy S10: Notification, "Accept connection?" > Accept
    5. Windows 10: Your Phone App, ERROR: "Connect to the same WiFi"

    Points To Note

    • Windows 10 device is connected via WiFi to Galaxy S10's WiFi hotspot i.e. tethered
    • Galaxy S10 device is connected to the Internet via the mobile phone network
    • Galaxy S10 Link To Windows app is configured to "Use mobile data"
    • Both Windows 10 Your Phone app and Galaxy S10 Link To Windows app connected to same Microsoft account
    • All other Windows 10 Your Phone app features work flawlessly e.g. Calls, Messages, Photos, Notifications etc

    Anyone know how to fix this? Everything else works fine, just this feature is broken.

    Troubleshooting

    • Updated all apps
    • Updated Windows 10
    • Updated Galaxy S10
    • Uninstalled / reinstalled / reconnected all apps
    • Factory reset Galaxy S10
    • Prayed

    Software Versions

    Windows 10 Your Phone App v1.20051.93.0

    Samsung Galaxy S10 Link To Windows v1.20041.82.0

    Screenshots


    Microsoft Phone link with Samsung Galaxy S10 drains battery 6974c614-df69-4789-a9fd-b25afd72fc51?upload=true.png
     
    tictag, Jun 25, 2024
    #2
  3. Brink Win User
    Samsung Galaxy S10 smartphone now available online and in stores


    Source: https://news.samsung.com/us/galaxy-s...ng-smartphone/

    Tweet



    — Twitter API (@User) View on Twiiter
     
    Brink, Jun 25, 2024
    #3
  4. smacar01 Win User

    Microsoft Phone link with Samsung Galaxy S10 drains battery

    Pairing Phone Link to Galaxy S10

    Hello Manson,

    Thanks for your response. Yes, both the Galaxy S10 mobile phone and my Surface Laptop are operating on the same WiFi network.

    I believe I'm running the latest version of the Phone Link and Windows Insider editions. Here's what I have:

    I'm currently running V1.22122.82.0 of Phone Link

    I'm on Windows 11 Pro Version 22H2

    Installed on ‎5/‎12/‎2022

    OS build 22623.1180

    Serial number 006706261757

    Experience: Windows Feature Experience Pack 1000.22638.1000.0

    Please reply back with any other suggestions/recommendations.

    Thanks, Steve
     
    smacar01, Jun 25, 2024
    #4
Thema:

Microsoft Phone link with Samsung Galaxy S10 drains battery

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