Windows 10: Microsoft Photos app crashes after recent update.

Hi,



The Microsoft Photos app recently got updated on my PC, after which I noticed a new App start appearing in my Start Menu: Video Editor.



However, after this update, both the Microsoft Photos app as well as the new Video Editor app, both crash when starting up.



Thanks to this, I have lost the ability to view photos on my machine! There are no alternatives I have found in the store that effectively replace this app; hence, I am stuck!



I have tried the following to fix this issue but in vain:



1. Uninstall and reinstall the Microsoft Photos app

I ran the following command to completely remove the Microsoft Photos app from my PC

get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage

I then reinstalled the app from the Microsoft Store. No luck! Still crashes.



2. Run sfc /scannow

I ran the command sfc /scannow, but it did not find any issues and simply came back stating "Windows Resource Protection did not find any integrity violations."


I checked the event viewer to check if there is any comprehensible error that is logged when the app crashes, but found only the following:



Faulting application name: Microsoft.Photos.exe, version: 2018.18051.17710.0, time stamp: 0x5b4c53ea

Faulting module name: Windows.UI.Xaml.dll, version: 10.0.17134.81, time stamp: 0x4f4899f8

Exception code: 0xc000027b

Fault offset: 0x00000000006a4e02

Faulting process id: 0x1ab4

Faulting application start time: 0x01d4242b7c4dd9d6

Faulting application path: C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18051.17710.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe

Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll

Report Id: 2ca1701b-ecb6-493d-93d4-492404bdb639

Faulting package full name: Microsoft.Windows.Photos_2018.18051.17710.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: App



Any help?



Thanks,

KH

:)

 

Photo App Crashes

The latest Microsoft update on 8/28/2015 fixed the crashing problem.

 

Windows 10 Photos App crashing when in the edit menu


​Hello everyone!
Just recently (within the week) my Photos Application has started crashing



This happens most often when I'm in the editing menu

Sometimes it crashes on startup - Sometimes when I enter the Editing Menu - Sometimes when I attempt to edit

Things I've attempted to do to fix

• Uninstall and reinstall the app
• Contact Microsoft Support (cringe)
• sfc /scannow
• Restore Libraries to default
• Created another local account
• Clear the app cache
• Check disk health (extremely healthy)
• Add a Microsoft Account / Connect a Microsoft account
• Put photos in a different folder / drive
• The system Troubleshooter.

NOTHING HAS WORKED

Possible Causes .

• My photos are located on another disk G) - I have an SSD (128GB) for boot - A 1TB regular drive for Programs and another 1 TB drive for documents/photos/etc.

I've followed every guide possible and still nothing has worked. I need some serious help *Mad
So strange how it just started happening, Please help, any suggestions are appreciated as this is a major headache for me!

 

Windows Photos App crashes


So since today my Photos App is crashing as soon as i open it. It goes into a blackscreen for about 2-3 Seconds and than crashes.

Information about the error:
This Crash is generating chrash dumps that contain the error code 0xC0000602 in module mrt100_app.dll or 0xc000027b in module twinapi.appcore.dll.

I found two intresting facts about the error:
- If I try a system restore to a point created 3 days ago, the App starts working again. A few minutes after using the system, the app starts crashing again.
- I created a new local account and the app does seem to work on that new account until now.

Steps I have tried:
- Reinstall Photos app by uninstalling it using Powershell and rerisntalling it - did not change anything
- Reregister the App - did not change anything
- Scan the System with sfc and dism - no errors
- Use System resstore - see above, did only work for a few minutes.

Microsoft Support suggested reinstalling Windows, but I do non really want to reinstall the whole system just because one app is not working...