Windows 10: Microsoft Photos App Hangs when exporting edited video files

I need some help. I purchased a brand new gaming laptop to improve the efficiency of editing GoPro 8 video files from my son's baseball games. I was previously able to use an older HP laptop running Windows 10 Home Intel i3-5020U @2.20GHz with 16 GB RAM using the video editor included in the Microsoft Photos application. The program worked flawlessly, the only issue was due to the older hardware and slower processor the exporting of the final edited video would take 2-3 hours for each game. I purchased the new laptop to reduce the amount of time required to export the completed file. The Ne

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Error: 0x80070020 The file is in use while exporting a video from Photos app

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the issue that you are facing while exporting a video. We will need the following information from you to help you further:

• What happens when you try to save the file with a different name?
  
• What are the troubleshooting steps that you have tried?
  

As per the description in the screenshot, firstly, I would suggest you to close all other instances of Photos app and then try exporting the video.



If that doesn’t help follow the steps mentioned below:



Method 1: Using a different file name



You can try using a different file name and see if that makes a difference.



Method 2: Saving in a different location



I suggest you to try exporting the file in a different location and see if you are able to export it.



Method 3: Creating a new video



If the issue persists, you can try creating the video from scratch and check if that helps.



For additional information, you may also refer the article
Fix problems with apps from Microsoft Store.



Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Windows Photos Export Video Project Problem

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the Photos App, while exporting video project. We were able to create and export the video project. So the issue could be with photos app installed in the PC. I would suggest you
to follow the steps mentioned in these methods.



Method 1: Please refer the steps as mentioned in

Fix problems with apps from Microsoft Store article.



Method 2: You can also try to re-install the app using PowerShell. Here are steps to re-install photos app:

1. Open PowerShell (Admin). Right click on the start button and then on PowerShell (Admin).
   
2. Then type: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
   
3. Once the above command is successful. You can install the Photo app from Microsoft Store.
   

We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Windows 10 built in photos app not exporting video

I have Windows 10 build 1809. I created a video with the built in Photos app, when I try to export the video it does not give the option to save the video to any location. The app just says exporting then goes back to the editing screen.

I've searched for the video file in file explorer with the modification date when the video was exported with no results. Using Power shell I uninstalled the photos app. I didn't get any feedback from Power shell was finished uninstalling the photos app. After that I reinstalled the app with the store. Of course I repeated the export process I got the same results.

I'm thinking of re-registering the photos app, but I think I'll get the same results. I'm hoping that I don't need to do a in place upgrade. Where should I go next?

Thanks in advance.