Windows 10: Microsoft Photos app when i open network jpeg/photo files its remain blank nothing display,...

Hi,Win11 home sl facing wired issue which wasnt case before formating devicewin 11 home sl lenovo all in 3 machineWhen user try to access via network drive, open any photos/jpeg while i click and open in microsoft photos appapp open but blank no images comeMind u i in preview or say view large icon i can see what in imagebut when i open image blankNow i copy same file on my desktop and it opens up perfectlyJust when I open network file am facing issuewin11 home sl, latest 22h2 latest update all 3 all in one lenovo macine lenovopreloaded win11 home sl, ms office 2021 home students

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Photos and Camera apps broken

My MS Photos app is no longer displaying photos, or videos. If I double click on any JPG the Photos app opens but displays a blank white screen. If I try to reset the app from Settings/Troubleshooting I also get a blank white screen when I select the Photos app.

If I right-click on a JPG in File Explorer and select the "Open with" menu option the process freezes before opening the list of apps. I need to kill the Explorer process in Task Manager to recover it.

If I capture a video using the MS Camera app I can see it in the "Collection" list when I open the Photos app, but the thumbnail is grey and the video does not play back when I click on it - I just get a blank white screen.

I'm running Windows 10 Pro 21H1 - OS Build 19043.1706.

Any idea how I can fix this?

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

http://windows.microsoft.com/en-US/windows-10/photos

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

• 
  

 

Photos are opening with Paint instead of Photos app

Hello,

It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
Paint to the Photo app, we suggest that you perform the following steps:

• On the Start menu, select Settings.
  
• Go to System, then go to Default apps.
  
• Select Photos or any app that you like to be the default under
  Photo viewer.

Update us if the steps above helped you in resolving your concern.