Windows 10: Microsoft Photos Error We can't open this file For iPhone Photos with .HEIC file format

Discus and support Microsoft Photos Error We can't open this file For iPhone Photos with .HEIC file format in Windows 10 Software and Apps to solve the problem; Hi Microsoft Community, I am unable to open iPhone photos with .HEIC extension using Microsoft Photos. I have HEIF Image Extensions installed,... Discussion in 'Windows 10 Software and Apps' started by Syed Usman, Jan 29, 2021.

  1. Microsoft Photos Error We can't open this file For iPhone Photos with .HEIC file format


    Hi Microsoft Community,


    I am unable to open iPhone photos with .HEIC extension using Microsoft Photos. I have HEIF Image Extensions installed, however the error remains the same.


    My Windows version is as under:


    Edition Windows 10 Home

    Version 20H2

    Installed on ‎21/‎01/‎2021

    OS build 19042.746

    Experience Windows Feature Experience Pack 120.2212.551.0




    Please refer to the snapshot below for the error.




    Microsoft Photos Error  We can't open this file  For iPhone Photos with .HEIC file format [​IMG]

    :)
     
    Syed Usman, Jan 29, 2021
    #1
  2. LemP Win User

    HEIC Format Covert for Windows 7

    See the following articles:

    If you want to keep using HEIC on your iPhone (and there seems to be good reason to do that), you'll need some third-party utility. I don't know which of them have ads and which don't. However,

    CopyTrans HEIC for Windows
    seems to be pretty popular and it's free for home users. See, for example,

    https://www.howtogeek.com/345504/how-to-open-heic-files-on-windows-or-convert-them-to-jpeg/
     
  3. ahmd Win User
    How to open .HEIC files

    I just got a bunch of photos from a friends' iPhone but I can't open them on my Windows 10. They are all encoded as .heic files:


    Microsoft Photos Error  We can't open this file  For iPhone Photos with .HEIC file format PIEMgOt.jpg



    If I open any of those files in the Photos app, it shows that it can't read them. If I then go into Settings and scroll down, it has this link:


    Microsoft Photos Error  We can't open this file  For iPhone Photos with .HEIC file format g0VX5IN.jpg


    Which opens the Store app:


    Microsoft Photos Error  We can't open this file  For iPhone Photos with .HEIC file format EfxmMib.jpg



    The thing that irks me is that they want money for that.

    Does anyone know how I can open those pictures without paying Microsoft more money?
     
  4. Microsoft Photos Error We can't open this file For iPhone Photos with .HEIC file format

    Old Mac formatted photo files need to be opened on my PC.

    The files themselves are jpeg, tiff, or psd, but the external drive itself was formatted for Mac. When I set up the external drive it asked whether
    to format for Mac or PC. When I attach the External Drive to my PC, the icons for the files showed up on the screen but when I click to open the file
    is "not readable". When I took it to a shop, the guy saw the icons on the PC screen and assumed it was ok I guess.
     
    George Edwards, Jan 29, 2021
    #4
Thema:

Microsoft Photos Error We can't open this file For iPhone Photos with .HEIC file format

Loading...
  1. Microsoft Photos Error We can't open this file For iPhone Photos with .HEIC file format - Similar Threads - Microsoft Photos Error

  2. Photos saving as HEIC files

    in Windows 10 Gaming
    Photos saving as HEIC files: Can anyone tell me how to stop my photos from being saved as HEIC files instead of JPG? In order to share or upload somewhere, I have to "copy" and "save as" to change file type. My new Computer is running Windows 11 Pro as opposed to my previous Windows 11, but I do not...
  3. Sorry, Photo can't open this file because the format is unsupported. Dreaded heic files and...

    in Microsoft Windows 10 Store
    Sorry, Photo can't open this file because the format is unsupported. Dreaded heic files and...: Hi All,I cant open .heic files and .Hevc codec is installed. so after researching I have found that I need to install both .heic and .hevc extensions to allow me to open and edit photos sent via android or iphone in windows Photos.Ive installed .heic and hevc. via which is...
  4. Sorry, Photo can't open this file because the format is unsupported. Dreaded heic files and...

    in Windows 10 Gaming
    Sorry, Photo can't open this file because the format is unsupported. Dreaded heic files and...: I cant open .heic files and .Hevc codec is installedHiso after researching I have established that I need to install both .heic and .hevc extensions to allow me to open and edit photos sent via iphone in Photos.Ive installed .heic and hevc. via which is free HEVC Video...
  5. Sorry, Photo can't open this file because the format is unsupported. Dreaded heic files and...

    in Windows 10 Software and Apps
    Sorry, Photo can't open this file because the format is unsupported. Dreaded heic files and...: I cant open .heic files and .Hevc codec is installedHiso after researching I have established that I need to install both .heic and .hevc extensions to allow me to open and edit photos sent via iphone in Photos.Ive installed .heic and hevc. via which is free HEVC Video...
  6. Help with .HEIC format photos.

    in Windows 10 Software and Apps
    Help with .HEIC format photos.: Why can't I open them on my Windows 10 desktop? https://answers.microsoft.com/en-us/windows/forum/all/help-with-heic-format-photos/d4137bcc-feaf-4cee-b33d-68773ae1d5e3
  7. Opening HEIC files on photos

    in Windows 10 Network and Sharing
    Opening HEIC files on photos: Hi, I have a problem when opening HEIC photo files. I have the extension from Microsoft installed. Hope you can help.Thanks,Ethan Lam https://answers.microsoft.com/en-us/windows/forum/all/opening-heic-files-on-photos/1b154ecc-aec9-4eaa-b33d-3a87fdeeea0e
  8. Unable to open HEIC files in Microsoft Photos...

    in Windows 10 Software and Apps
    Unable to open HEIC files in Microsoft Photos...: I went to the app store to load HEIF Image Extensions with no problem, then went on to read in description that it also requires the HEVC Video extensions in order to read the HEIC files in Microsoft photos, the issue is that when i go to the app store it says HEVC Video...
  9. HEIC We can't open this file.

    in Windows 10 Network and Sharing
    HEIC We can't open this file.: To get the HEIF Image Extensions I went to https://www.microsoft.com/en-us/p/heif-image-extensions/9pmmsr1cgpwg?activetab=pivot:overviewtab > Get. Afterwards it said "This Product is Installed". When I clicked on an HEIC file it launched Photos, but gave the message,...
  10. Microsoft Photo : We can't open this file

    in Windows 10 Software and Apps
    Microsoft Photo : We can't open this file: Hello, I am hoping that someone might have experienced this issue and have a resolve for it. In Windows 10 I use the Microsoft photos to view and edit pictures, today I got this message " We can't open this file" it is jpg file …I've been using it for a couple of years now...