Windows 10: Microsoft Photos - Making a Video - A/V not synced.

I make cosplay videos on Tik Tok/Instagram and then upload them to my PC, put into a slideshow, and upload the compilation to YouTube. I got a new phone and the Instagram videos don't turn out very well visually, so I switched to uploading the Tik Tok version. However, when uploaded and played on my PC, the audio no longer syncs with the video. The Instagram videos don't have a problem, but I don't want to use them, I want to use the Tik Tok version. I don't know what the difference is because both versions are MP4s. I would assume the problem lies with the PC, especially Photos. When I open the videos up individually in the movie player, they do the same thing: the audio and video don't sync. What is happening here?

:)

 

How to Sync Downloaded Videos

One of the listed features is to be able to sync the downloaded videos with your PC by installing a client on your PC. Because it is a feature of the app, I would suggest that you go their website and download the client

This video explains that if you want to look at it:

 

Audio out of sync in video Windows 10

Hi,

Thank you for posting on Microsoft Community.

I would suggest you to provide some information to help you better.

• Are you facing this issue with particular video file or all the video files?
  
• Did you make any changes prior to this issue?

I would suggest you to follow the below steps to try resolving this issue.

Note: The steps mentioned below are applicable to Windows Media player only.

Make sure “Drop frames to keep audio and video synchronized”

1. Open Windows Media Player.

2. Click on Tools and then on Options

3. Switch to Performance tab.

4. Ensure that a check is next to the "Drop frames to keep audio and video synchronized" and "Turn on DirectX Video Acceleration for WMV files" options.

5. Click "Apply" and click "OK."

Restart Windows Media Player and open a video file. Ensure that the audio and video are in sync.

Keep us informed if the issue is resolved. We are glad to help you further.

 

Windows Photos Export Video Project Problem

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the Photos App, while exporting video project. We were able to create and export the video project. So the issue could be with photos app installed in the PC. I would suggest you
to follow the steps mentioned in these methods.



Method 1: Please refer the steps as mentioned in

Fix problems with apps from Microsoft Store article.



Method 2: You can also try to re-install the app using PowerShell. Here are steps to re-install photos app:

1. Open PowerShell (Admin). Right click on the start button and then on PowerShell (Admin).
   
2. Then type: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
   
3. Once the above command is successful. You can install the Photo app from Microsoft Store.
   

We await your response.



Aditya Roy

Microsoft Community – Moderator