Windows 10: Microsoft Photos showing up black

Hi,My jpeg files are showing up black using Microsoft Photos. I tried restting and repairing but still showing up black. Help please. Thanks.

:)

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

http://windows.microsoft.com/en-US/windows-10/photos

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

• 
  

 

Stop Microsoft Photos from opening downloaded photos

Hi JamesAderman,

Thank you for writing to Microsoft Community Forums.

Are you referring to the pictures in Windows photos app??

If yes, you can proceed with the following steps.

You can exclude the pictures showing in the Downloads folder from the Microsoft Photos app, by following the below steps.

1. Launch the Microsoft Photos app.
   
2. Click on the ellipse icon >
   Settings.
   
3. Under Sources, click on
   X mark next to Downloads folder.
   

Microsoft Photos app will not display the downloaded pictures.


I look forward to hearing from you soon.

Regards,

 

photo app - How can I do a slideshow in an album? I only see the slideshow option outside of albums.

Hi,

Thank you for contacting Microsoft Community.

• 
  Are you referring to the slide show option in the photo app?
  

I suggest you to follow the below steps for the slideshow option and check if it helps.

• 
  Open the “Photo App”
  
• 
  Go to any three options “Collection”, “Albums” and “Folders”.
  
• 
  Click on any “Photo” and press the key “F5” it will launch slide show.
  

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.