Windows 10: Microsoft Photos some time opened but no back or forward the picture and not close the app....

please give the solution in given mail id, *** Email address is removed for privacy ***

:)

 

Stop Microsoft Photos from opening downloaded photos

Hi JamesAderman,

Thank you for writing to Microsoft Community Forums.

Are you referring to the pictures in Windows photos app??

If yes, you can proceed with the following steps.

You can exclude the pictures showing in the Downloads folder from the Microsoft Photos app, by following the below steps.

1. Launch the Microsoft Photos app.
   
2. Click on the ellipse icon >
   Settings.
   
3. Under Sources, click on
   X mark next to Downloads folder.
   

Microsoft Photos app will not display the downloaded pictures.


I look forward to hearing from you soon.

Regards,

 

Microsoft Photos

Hi Catherine,

We would like to know more information about this concern. Please answer the following questions:

• Have you tried opening some of the pictures to a different computer?
• Is there any error message when you open a picture?
• Is it only happening with photos?

We also suggest that you reset Photos application by following these steps:

• Click Windows icon.
• Choose Settings or Gear icon.
• Go to System.
• Click Apps & features then click Photos.
• Select Advanced options then Reset.

Looking forward to your reply.

 

Windows 10: Photos App is not working while opening pictures.

Hi Lowana,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if photo app is corrupt or there is change in photo app settings.

To assist you better, please provided us the information below:

• Have you tried to checked the issue by opening pictures present in the external USB drive?
• Have you made any changes in the photo app prior to the issue?

I recommend you to follow the steps below to run Windows Store apps troubleshooter and also check if you are able to access photos app through search bar.



Step 1: I suggest you to run Windows Store apps troubleshooter from the below Microsoft Help Article and check if it helps.

Fix problems with apps from Microsoft Store

Step 2: I recommend you to check if you are able to access Photos app through search bar.

1. Click on Search bar.

2. Type "Photos" without the quotes in the search bar and click on it.

3. Then check if you are able to open the app.

Please get back to us with an update on issue with opening pictures through photos app, we will be happy to help.



Thank you.