Windows 10: microsoft premium solitaire game problem

why is the event game of microsoft solitaire premium loking for Internet connection when it is already available?

:)

 

Restore Microsoft Solitaire Premium License On A New Computer.

Hi Chinngofett,



Thank you for writing to Microsoft Community Forums.



If you have changed your computer and trying to install the Premium edition of Microsoft Solitaire on your new computer, then you just need to
login to the Microsoft Store using the Microsoft Account, which you used to purchase the Premium edition of Microsoft Solitaire and then install the game.



Alternatively, if you visit https://account.microsoft.com/ and click on
Payments & Billing > Then, select Order history, you should be able to find the purchase of Premium you made. From there, if you click the item, it should take you to the Microsoft Store listing where you should be able to
download the game again.



If you are still facing issues installing the Premium edition of Microsoft Solitaire game, then I suggest you to contact the
Casual Games Community by going to Microsoft Casual
Games FAQ and you can find the community link under the section
Where can I find the Casual Games community? at the end of the article.

 

premium version of Solitaire

Hi Terence,

A corrupted game file is one of the possible reasons why you can only see black and white color in the game Solitaire Premium Edition. For us to properly assist you, we need to gather more details. Kindly answer the questions below:

• Have you tried uninstalling and installing the game?
• What are the troubleshooting steps you have done so far?
• Have you tried signing out and singing in your account from the game?
• Are you having this issue with all of your games?

 

Microsoft Solitaire Game

Hi,

I suggest you to un-install and re-install the game and check. To do so, follow the steps:

Right click on the app(spider solitaire).

Select Uninstall.

To re-install spider solitaire game, go to Windows Store and re-install it.

Hope it helps.