Windows 10: Microsoft purchase not downloading!

Discus and support Microsoft purchase not downloading! in Windows 10 Software and Apps to solve the problem; Morning! Hope I am in the right section, Apologies if not!! I made a purchase from the Microsoft apps store, it went through and I was then invited to... Discussion in 'Windows 10 Software and Apps' started by Flat 7, Aug 24, 2021.

  1. FLAT 7
    Flat 7 Win User

    Microsoft purchase not downloading!


    Morning!
    Hope I am in the right section, Apologies if not!!
    I made a purchase from the Microsoft apps store, it went through and I was then invited to download/install and told that I now owned this software - nothing happened!!
    After several attempts I am given a box to get more info - nothing happens.
    I have tried contacting MS help desk who asked me for £5.00 to sort out the problem!!!!!
    Anyway I really need this app and although not expensive feel i should be able to use it!!
    I am...

    Read more
     
    Flat 7, Aug 24, 2021
    #1
  2. SANDEEP_KM
    Sandeep_KM Win User

    Can't download the movie I purchased for rental.

    Hello,



    Thank you for writing to Microsoft Community Forums.



    I suggest you to follow the steps mentioned below to download rented movies offline and check if that helps.

    Steps:

    1. Select the movie you want to rent and click on
      rent option      .
    2. Login using Microsoft account.
    3. Once you have signed in, you will have two option
      to stream       or download movies to this device to watch offline.
    4. Select download movies to this device to watch offline and click on next.
    5. After Choosing the Next option and you will be asked for the payment option.
    6. Once the payment it done, open Movies & TV application to download the movie.


    You will be able to watch the movie offline from
    Movies and TV application. When you rent, the viewing period is 14 days from the time of your order or 24-48 hours from the time you start to watch (depending on the content you select), whichever comes first.



    If you still facing issues downloading the movies after following the above steps. I suggest you to follow the troubleshooting steps mentioned below, to fix issues with Microsoft store.



    Steps:

      1. Open store application on your pc.
      2. Click on the ellipses on right top corner of the screen.
      3. Logout and login back.


    Hope it helps.



    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Aug 24, 2021
    #2
  3. KARTHICKA_R
    Karthicka_R Win User
    Microsoft Jigsaw: cannot purchase more puzzles

    Hi,

    Thank you for contacting Microsoft Community.

    • What all the troubleshooting steps have you tried to resolve the issue?

    I suggest you to logout and login into computer and then try to purchase the puzzle collection and check if the issue persists or not.

    I suggest you to install all the latest pending Windows updates as below and check if it helps.

    • Go to “settings” and click on “update and security”.
    • Under tab “Windows update”, click on the icon “check for updates”.
    • Then once you find the pending updates install it and check.

    Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.

     
    Karthicka_R, Aug 24, 2021
    #3
  4. HELLASVAGABOND
    HellasVagabond Win User

    Microsoft purchase not downloading!

    Microsoft Download Center Updates

    Quite a few new downloads popped up today on the Microsoft Download Center. Here's a list:
    * Windows Media Center Software Development Kit
    * Windows CE 5.0 Networked Media Device Feature Pack Monthly Update (July 2007)
    * Microsoft Forefront Server Security for SharePoint 10.x Management Pack for Operations Manager 2007
    * Microsoft Server Network Load Balancing Management Pack for Operations Manager 2007
    * Microsoft Identity Integration Server 2003 Management Pack for Operations Manager 2007
    * Microsoft Office Project Server 2007 Management Pack for Operations Manager 2007
    * Windows Embedded CE 6.0 Monthly Update (July 2007)
    * Microsoft Forefront Server Security for Exchange 10.0 Management Pack for Operations Manager 2007
    * Windows CE .NET 4.2 Platform Builder Monthly Update (July 2007)

    MS Download Center
     
    HellasVagabond, Aug 24, 2021
    #4
Thema:

Microsoft purchase not downloading!

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