Windows 10: Microsoft Purchase Scam

Hey guys 1st time here, just thought I'd share this since I haven't seen anyone else report this.


Anyways this is another scam similar to the ones where you'll get spooked into contacting a listed "Microsoft tech support". A support who sounds like he just learned english and insists regardless of what you say that you need to give him control of your computer and probably your Credit/Debit card number to fix your supposed problem.


So I woke up saw a supposed purchase from the Microsoft store for a Microsoft Surface computer. Barely waking up and spooked I called the listed number to cancel the purchase. Then I was met with a familar voice that sounded like he just learned english. Long and short he asked me to turn on my computer and give him control so he could fix the issue. Also familar. T


So I hung up at that point, and started digging, the number was almost identical to the last 3 numbers I have blocked(just the last 4 digits are different), and is fairly new. The email looks nothing like the average microsoft purchase email if you compare it to an actual one. Should've been tipped of when the support number was placed at the verysame top of the email.


Don't be fooled by the purchase ID or the Microsoft logo. If you get this email and think it's real call Microsoft from their actual number not the one on the email.

:)

 

Scams using Microsoft

Microsoft has been warning folks about these scams for some time.

• Avoid scams that use the Microsoft name fraudulently
• Is that call from Microsoft a scam?
• Don’t fall for phony phone tech support
• Avoiding technical support scams

 

Scam?

No, that's not a Microsoft phone number.

All these kind of pop-ups/alerts are fake warnings - scams. Never ever call these numbers.

Please read:

• Beware of Phony Tech Support Scams
• Tech support scams persist with increasingly crafty techniques - Microsoft Secure

• Avoiding technical support scams
• Tech Support Scams – Help & Resource Page
• Best Practices for Safe Computing - Prevention of Malware Infection

In case you keep on getting these fake alerts:

Follow the steps provided here: Remove Tech Support Scam pop-up (Call For Support Scam)

You might want to report this to Microsoft (but you don't have to):
http://support.microsoft.com/reportascam

and you might want to watch:

Fake Tech Support Scams – video from the MS Digital Crimes Unit

 

Possible scam?

Hi Thomas,

I can understand the situation you are going through. To help you further, we need the following information.

• Which Microsoft website have you visited?
• What is the phone number that you have contacted?
• What is the make and model of the computer?

I suggest you to refer to the links for more information on possible scams.

Avoid scams that use the Microsoft name fraudulently

https://www.microsoft.com/en-us/safety/online-privacy/msname.aspx

HOW TO: Report the Microsoft phone scam

http://blogs.microsoft.com/cybertrust/2014/09/18/how-to-report-the-microsoft-phone-scam/

@ bhringer, thank you for bringing this to our notice.

Please get back to us with the above information.