Windows 10: Microsoft Refund

Discus and support Microsoft Refund in Microsoft Windows 10 Store to solve the problem; Hello, A few days ago, I decided to start a refund on one of my purchases since I purchased the wrong version. I used the Digital Game Purchase... Discussion in 'Microsoft Windows 10 Store' started by Jonagold2273, Jun 21, 2020.

  1. Microsoft Refund


    Hello,


    A few days ago, I decided to start a refund on one of my purchases since I purchased the wrong version. I used the Digital Game Purchase Refund form to attempt a refund. The purchase that I started a refund on was eligible to be returned, and it began to be processed. About two days later, I decided to cancel the refund since there was no reply from Microsoft. About an hour or two after I cancelled it, I got a reply from Microsoft and they closed my return request. After making a decision with my friends to officially refund the game, the Digital Game Purchase Refund form said that my refund was "declined" while I had cancelled the refund. Now that the refund is declined, I cannot start another refund form and submit it to Microsoft for review. Is it possible to request a refund?


    Edit: I have purchased the game for about three days and have played a little bit of the game.


    Thank you,


    Jonagold2273

    :)
     
    Jonagold2273, Jun 21, 2020
    #1
  2. Rey Bel1 Win User

    Refund for an application bought on Microsoft Store

    Hi,

    Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
    we suggest that you contact our
    Microsoft Support
    team.

    For detailed information about the return and refund policy, see
    Microsoft Terms of Sale.



    Let us know if you need further assistance.

     
    Rey Bel1, Jun 21, 2020
    #2
  3. Microsoft one year plan advised and purchased download replacing Windows will resolve problems. Windows unchanged. Where to get Microsoft refund?

    I bought Microsoft Assure one year plan. I was assured by the

    Microsoft agent the steps to follow the purchase of the plan

    would resolve the problems with system files error As it is all

    the problems remain without a fix.

    How to get a refund now? What category does Microsoft

    list refunds?
     
    Carol-Campbell5, Jun 21, 2020
    #3
  4. Karen Her Win User

    Microsoft Refund

    Refund for purchasing The Sims 4.

    Thank you for the information. We suggest that you log in to your Microsoft account, and check if the charge was applied. Follow the steps below to check it:

    • Go to account.microsoft.com.
    • Log in using your username and password.
    • Click the Payment & billing tab.
    • Select Order History.


    If the charge shows on your Order History, please contact Microsoft Store Support. Refer to this
    link.

    If the charge is not showing, you may need to contact the developer of the game to process the refund.



    Get back to us if you need more information and we'll be happy to assist you.
     
    Karen Her, Jun 21, 2020
    #4
Thema:

Microsoft Refund

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