Windows 10: Microsoft Remote Desktop for Mac, incorrect login email displayed

Discus and support Microsoft Remote Desktop for Mac, incorrect login email displayed in Windows 10 Software and Apps to solve the problem; hi all,I'm trying to launch a RDP file using Microsoft Remote Desktop, I am using a Mac.When this launches it comes up with *** Email address is... Discussion in 'Windows 10 Software and Apps' started by Liam Enticknap, Jan 5, 2022.

  1. Microsoft Remote Desktop for Mac, incorrect login email displayed


    hi all,I'm trying to launch a RDP file using Microsoft Remote Desktop, I am using a Mac.When this launches it comes up with *** Email address is removed for privacy ***, this is no longer an account I use so I am unsure why it appears to be cached and is trying to be used.I am trying to launch it and login as *** Email address is removed for privacy ***, but as I change it and sign in with a different account I notice it appears to revert to *** Email address is removed for privacy ***, and ergo fails.Has anyone had this before?P.S. I did remove the account from the login options when browsing to login.microsoft.com, for example.

    :)
     
    Liam Enticknap, Jan 5, 2022
    #1

  2. Microsoft Remote Desktop Mac Mouse porblems

    Hi Marco,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are using Remote Desktop application on Mac OS and want to simulate the PC mouse right click on your Mac Mouse.



    In order to make use of the right-click inside an open session you have options of using:

    • Standard PC two button USB mouse
    • Apple Magic Mouse: To enable right-click, click
      System Preferences in the dock, click Mouse, and then enable
      Secondary click.


    For additional information you can also refer the following links:

    Remote Desktop Services - Get started with the macOS client

    Frequently asked questions about the Remote Desktop
    clients




    Meanwhile, if you have any queries regarding Remote Desktop Services, you can also post your query in

    TechNet forums
    , which would be the appropriate forum for RDP issues, where you will find professionals with expertise on Remote Desktop.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Jan 5, 2022
    #2
  3. Error: 0x204 when trying to connect to server using Microsoft remote desktop app on Mac

    Hello Carlos,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are receiving the error 0x204 when trying to connect to the server using the Microsoft remote desktop app for Mac.



    You can try the steps mentioned below and check if that helps.



    1. Quit the remote desktop program on Mac and hold the option key.
    2. Now click on the Go menu to enable the library and select the user’s that.
    3. Now navigate into containers folder and copy com.microsoft.rdc.macos and com.microsoft.rdc.mac and paste it on a different location.
    4. Now go back to the user’s library and open the group containers folder
    5. Copy UBF8T346G9.com.microsoft.rdc and paste it on a different location.
    6. Restart the PC.


    Also, you can try resetting the network settings for your Mac and see if that helps. Refer the article by Apple on

    How to use network locations on your Mac
    .



    However, as the issue is related to connecting to server using remote desktop app, I suggest you to post your issue on

    TechNet forum
    as we have experts who have more knowledge about connecting to server.



    Hope it helps.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Jan 5, 2022
    #3
  4. Microsoft Remote Desktop for Mac, incorrect login email displayed

    remote desktop

    Hello,



    Thank you for writing to Microsoft Community Forums.



    Please help me with the below details to understand your issue in a better way:



    1. Are you using the Microsoft remote desktop app?


    If you are using the Microsoft remote desktop app downloaded from
    Microsoft store then, I suggest you to follow the steps to
    fix problems with apps from Microsoft Store
    .



    If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

    link
    and scrolling down to the bottom and clicking on
    Microsoft remote desktop support under the Publisher info.



    However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
    TechNet forum.



    Hope it helps.



    Prakhar Khare

    Microsoft Community - Moderator
     
    Prakhar_Khare, Jan 5, 2022
    #4
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Microsoft Remote Desktop for Mac, incorrect login email displayed

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