Windows 10: Microsoft Safety Scanner Confusing scan results.

Discus and support Microsoft Safety Scanner Confusing scan results. in Windows 10 Gaming to solve the problem; I was hijacked by a ransomware attack. Malwarebytes premium found two instances of the virus and quarantined them. I have run the Microsoft Safety... Discussion in 'Windows 10 Gaming' started by JP5MF, Sep 10, 2022.

  1. JP5MF
    JP5MF Win User

    Microsoft Safety Scanner Confusing scan results.


    I was hijacked by a ransomware attack. Malwarebytes premium found two instances of the virus and quarantined them. I have run the Microsoft Safety Scanner multiple times. The first time it found 4 infected files and removed one of them. I have run the scanner 4 more times and get the same result. As it scans, it finds 3 infected files, but when it concludes it says no infections were found and the drive is safe.What's going on?Thankyou for your help.

    :)
     
    JP5MF, Sep 10, 2022
    #1
  2. UNAVAILABLE USERNAME 14991
    Unavailable Username 14991 Win User

    Microsoft Safety Scanner

    When running Microsoft Safety Scanner (version 1.361.163.0) the scanner indicates it is finding infected files during the scanning process but when it completes scanning the scan results are "The scanner completed successfully and no viruses, spyware, and other potentially unwanted software was detected."

    Why does the Scan Results differ from what is being reported during the scanning process?
     
    Unavailable Username 14991, Sep 10, 2022
    #2
  3. DALCHINA
    dalchina Win User
    Unable to Load Microsoft Safety Scanner Web Page


    Hi, Which specific URL are you having problems with?

    Does this help?
    You cannot download the Microsoft Safety Scanner because of a malware infection
    "If a malware infection is preventing you from downloading the Microsoft Safety Scanner to your computer, use one of the following methods to download and run the tool.Method 1: Run the Microsoft Safety Scanner from removable media

    Save the Microsoft Safety Scanner to removable media on an uninfected computer, and then run the tool on the infected computer. To do this, follow these steps:........................................"

    You can also get the scanner here e.g.
    Microsoft Safety Scanner Download
     
    dalchina, Sep 10, 2022
    #3
  4. PAUL BLACK
    Paul Black Win User

    Microsoft Safety Scanner Confusing scan results.

    Microsoft Safety Scan

    Hello @elbmek,

    It does take a while, but it can be VERY informative and beneficial . . .

    > How to Use Microsoft Safety Scanner in Windows
     
    Paul Black, Sep 10, 2022
    #4
Thema:

Microsoft Safety Scanner Confusing scan results.

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