Windows 10: Microsoft Safety Scanner shows there is infected file but after the end of scan shows...

Discus and support Microsoft Safety Scanner shows there is infected file but after the end of scan shows... in AntiVirus, Firewalls and System Security to solve the problem; When running the Safety Scanner, the scan progress window indicates "Files Infected" count during the scan.I just ran a "Full" scan and the "Files... Discussion in 'AntiVirus, Firewalls and System Security' started by Arizman, Aug 14, 2021.

  1. ARIZMAN
    Arizman Win User

    Microsoft Safety Scanner shows there is infected file but after the end of scan shows...


    When running the Safety Scanner, the scan progress window indicates "Files Infected" count during the scan.I just ran a "Full" scan and the "Files Infected" count was 30when the scan ended, the scan issues a message that no files were infected. how is this possible? is the safety scanner bogus?[Original Title: microsft safety scanner]

    :)
     
    Arizman, Aug 14, 2021
    #1
  2. DALCHINA
    dalchina Win User

    Unable to Load Microsoft Safety Scanner Web Page


    Hi, Which specific URL are you having problems with?

    Does this help?
    https://support.microsoft.com/en-us/kb/2916641
    "If a malware infection is preventing you from downloading the Microsoft Safety Scanner to your computer, use one of the following methods to download and run the tool.Method 1: Run the Microsoft Safety Scanner from removable media

    Save the Microsoft Safety Scanner to removable media on an uninfected computer, and then run the tool on the infected computer. To do this, follow these steps:........................................"

    You can also get the scanner here e.g.
    Microsoft Safety Scanner Download
     
    dalchina, Aug 14, 2021
    #2
  3. ARUN B J
    Arun B J Win User
    About Microsoft Safety Scanner

    Hi Wilson,



    Thank you for posting your query in Microsoft Community.



    I understand your concern and will assist you to resolve this issue.

    You can run Microsoft Safety scanner in Windows 10.


    Refer the link below to download the Microsoft Safety scanner.

    Microsoft Safety Scanner Download - Windows security

    Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.

    Anti-Virus Disclaimer:

    Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data
    loss.



    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Aug 14, 2021
    #3
  4. AMANCANDANCE
    amancandance Win User

    Microsoft Safety Scanner shows there is infected file but after the end of scan shows...

    Microsoft safety scanner found malware that Malwarebytes did not?

    Ran Microsoft safety scanner and it found an infected file that malwarebytes premium did not. It was a windows defender preventer or something, can't find the log, where would it be?
     
    amancandance, Aug 14, 2021
    #4
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Microsoft Safety Scanner shows there is infected file but after the end of scan shows...

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