Windows 10: Microsoft Safety Scanner will not run

I have used Microsoft Safety Scanner for many years and the last few times I have attempted to run it, it will not run and I get a generic "An error has occurred. Please visit Microsoft Safety Scanner Help Page for more details."I have checked the msert.log for errors and have consistently received the following:Microsoft Safety Scanner v1.383, build 1.383.1832.0 Started On Tue Mar 14 11:11:57 2023 Failed to submit MAPS report: 0x80510002 Failed to submit clean hearbeat MAPS report: 0x80510002 Exception Caught: 0x8050800C Microsoft Safety Scanner Finished On Tue Mar 14 11:12:04 2023 Retu

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Unable to Load Microsoft Safety Scanner Web Page


Hi, Which specific URL are you having problems with?

Does this help?
https://support.microsoft.com/en-us/kb/2916641
"If a malware infection is preventing you from downloading the Microsoft Safety Scanner to your computer, use one of the following methods to download and run the tool.Method 1: Run the Microsoft Safety Scanner from removable media

Save the Microsoft Safety Scanner to removable media on an uninfected computer, and then run the tool on the infected computer. To do this, follow these steps:........................................"

You can also get the scanner here e.g.
Microsoft Safety Scanner Download

 

Microsoft safety scanner finds no virus?

Hello Anxious,

I am Jaspreet Singh.

Microsoft Scanner works in steps.

So at first stage it will detect what may be an infected file and it will add that to a list. This is the number you see when you see the scanner progressing. These are not actual infections, just suspicious files.

Once the scan is done the safety scanner will match the suspected files with the most recent database of threats and then tell you the actual infections on your system. If the last number is 0 it means no actual infection was found.

 

Need help/suggestions to remove this virus. Microsoft Safety Scanner was suggested and tried but it could not remove one

*Original Title: Zeus b2957e virus

Need help/suggestions to remove this virus. Microsoft Safety Scanner was suggested and tried but it could not remove one

which of course is this Zeus b2957e since it is still there. I am a novice compared to most/all of you so I am up for any help/suggestions.

The malware listed on Microsoft Safety Scanner it could not remove= Exploit:Java/Obfuscator.W

[Moved from Windows]