Windows 10: Microsoft says my email current already has an account. However, when I attempt to reset...

Microsoft says my email current already has an account. However, when I attempt to reset the password it only links to an email that no longer exists not my current email. How do I disassociate my current email from an account that no longer exists.

:)

 

How to add a Microsoft email account to Outlook 2016

I saw an old post describing the steps to add an msn.com email account to Microsoft Outlook. It had to be done manually selecting the first option and using blu404.m.hotmail as the server. If I try to do the same, however, I get an error message saying that the server can't be reached.

How can I add a Microsoft email account (hotmail/outlook) to desktop Outlook? I can use this email account in Outlook Live, (it shows Outlook Mail in the upper left corner of my emails), but I can't add it to Outlook 2016 from Office Professional. I was able to add an @att.net email account, but I don't know what to do for a Microsoft account.

If I try to add it without any manual steps I get an error message saying (more or less): "an encrypted email did not work, try and unencrypted email", but that does not work either. Clearly, some manual configuration is needed: please guide me along the required steps. In case it matters, my password is 8 characters long.

 

Microsoft Account Password Reset

Thanks for the reply, but it does not help me. The website does not proceed past step 4. After entering the security code, the website does not proceed to step 5. It does not give an error message, it simply greys out the next and cancel buttons and hangs
indefinitely.

Reset your password

If you can't remember your password, follow these steps to get into your account.

• Go to the Reset your password page.
• Choose the reason you need your password reset, then click Next.
  
• Enter the email address you used when you made your Microsoft account. This could be any email address, or an email ending in a Microsoft domain like hotmail.com or outlook.com.
  
• Enter the characters you see on the screen (this lets us know you’re not a robot), then click Next.
  
• If you've added security info to your account, we'll send a one-time code to the alternate phone number or email address you gave us. After you enter that code on the next screen, you'll be able to make a new password.

I'll try your "Get account help by email" suggestion and post the solution here when I've found one.

 

Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.