Windows 10: Microsoft scanned and reset my computer this a.m. and I would like it returned to...

Can the reset of my computer back to original setting be reversed and everything that can be, be brought back to yesterday's date, \Microsoft's scan was done this am Feb. 23 2019 and I want it to be reset to Feb. 22nd. PLEASE!

:)

 

Returning my computer

I will be returning my computer but would like to reset prior to do doing so. I have done all that is suggested on the by resetting to factory settings but it will not allow me saying that it will not follow through with the function as it is not detecting
any issues with the computer. Can I reset to factory settings? If I cannot, please let me know what steps I should take prior to returning it to the store.

Windows 10 was already pre-installed on the computer at time of purchase.

Thank you for any assistance you may be able to provide.

Patricia

 

M-Audio M-Track 2x2 Not Recognized by my computer.

Hi,



Thank you for writing to Microsoft Community Forums.



We appreciate the research and troubleshooting you have done, this issue could be from the software end or from the hardware itself.



Please try few of the troubleshooting below to further eliminate the root cause of the issue.

1. Try to connect the device with a different USB and check if that helps.
   
2. Connect the M-track to different computer and check if you still face the issue there, if the issue persists, it could be caused by hardware.
   

Method 1:

1. Press Windows + R key on your keyboard together, and type
   control printers.
   
2. You will see list of all the devices and printers connected to your computer.
   
3. Click on Add a device and follow the onscreen instruction and add your device.
   

Method 2:

1. Uninstall
   all the M-Track drivers from device manager.
   
2. Reboot the computer and check.
   

Method 3:



I suggest you login to the manufacturer site,
download the drivers for your registered device and
install it.



If you still face the issue, I suggest you to get in touch with the
manufacturer and get the hardware checked once.



Hope it helps.

Amit Sunar

Microsoft Community – Moderator

 

unable to scan to computer

My HP Envy 4524 printer set up using HP website and prints fine using wireless connection. However, when attempting a scan printer window message saying no computer found. I have read various suggestions indicating web scan may need to be enabled on
my laptop, but the steps suggested could not be followed as I think they may refer to an earlier version of windows. Can anyone suggest how I might get my scan to computer enabled using windows 10?