Windows 10: Microsoft sculpt Bluetooth mouse and keyboard pairing problem

Hi folks

Last week my dell 17R 5720 windows 10 laptop suffered a hard drive failure I procured a new drive, installed and reinstalled windows 10 from a thumb drive everything went fine except that now my Microsoft sculpt Bluetooth mouse and keyboard will not pair. I have tried everything suggested in the other messages I have read on the boards from the Microsoft community I have updated the drivers I’ve turn the Bluetooth on and off I have uninstalled and reinstalled the drivers and still cannot get the new installation of windows 10 to recognize the mouse and keyboard and pair. It’s really weird because they were working just fine up to the point of the crash any help would be appreciated thank you.

:)

 

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Bluetooth and Pairing the Microsoft Sculpt Touch Mouse

I updated my Surface Pro 6 to Windows 10 version 2004 OS build 19041.450 and I now can't pair the Microsoft Sculpt Touch Mouse. I have tried the troubleshooter, the deleting with a reboot and the updating of the Sculpt Touch driver in device manager and
I still can't pair this mouse. When I activate the pairing on the mouse and select 'Add Bluetooth or other device' and finally select 'Bluetooth', nothing happens: no mouse selection is presented.

I also have a Microsoft Surface Mouse and Surface Keyboard that are paired. They were paired before updating to version 2004 and remained paired after the update. I don't dare unpair to test pairing them in version 2004 because if they won't pair then
I would not have a mouse and/or keyboard.

I paired with no problem my Microsoft Sculpt Touch Mouse to my iPad 10.5 running iOS version 13.6.1 with no problems immediately after failing to pair to Windows 10 version 2004.

Can someone help me?

Thanks.