Windows 10: Microsoft Sculpt consistently misses first keystroke- how can I resolve this?

Discus and support Microsoft Sculpt consistently misses first keystroke- how can I resolve this? in Windows 10 Software and Apps to solve the problem; Hi There. It seems like this is a constant issue and the resolutions for many answers in the community have not helped me thusfar. Ever since I've... Discussion in 'Windows 10 Software and Apps' started by Devon B, Sep 7, 2022.

  1. DEVON B
    Devon B Win User

    Microsoft Sculpt consistently misses first keystroke- how can I resolve this?


    Hi There. It seems like this is a constant issue and the resolutions for many answers in the community have not helped me thusfar. Ever since I've purchased this keyboard, it drops keystrokes. Most notably, the first keystroke if I stop typing for a moment. Its almost as if the keyboard goes to sleep and the first keystroke wakes it up.I am on two Windows 10 systems - my work computer and my personal computer. Each has the exact same issue. My personal computer allows me admin rights obviously so I am able to update/download more freely there. My device manager tells me the drivers are all u

    :)
     
    Devon B, Sep 7, 2022
    #1
  2. RIMAD1
    Rimad1 Win User

    Sculpt Ergonomic Desktop missing keystrokes

    Hi,

    I have a Windows Sculpt Ergonomic Desktop that are missing the first keystroke after it has been of use for some time. It is just the first keystroke and then it works normally.

    I have Windows 10 Pro version 1709

    Is there som kind of fix or setting for this problem?
     
    Rimad1, Sep 7, 2022
    #2
  3. MICHELLE VIL
    Michelle Vil Win User
    Sculpt Comfort Keyboard not registering 1st keystroke

    Hello Kit,

    An outdated or incompatible driver can be one of the possible factors why this issue occurs. That being said, I suggest you to Run the Hardware and Devices troubleshooter
    and check. Follow the steps to run the troubleshooter:

    1. Press Windows key + S on your keyboard.
    2. Type Troubleshoot and hit
      Enter.
    3. Click on Hardware and Devices.
    4. Run the troubleshooter and follow the on-screen prompt.

    Also suggest you to go the link below and download the latest drivers for the keyboard and see if it helps to resolve the issue:

    Sculpt Ergonomic Desktop

    If you have additional questions, or if the issue persists after the troubleshooting steps above, please let me know by replying to this thread. This way, I'll get notified and respond back to you as
    soon as I can.
     
    Michelle Vil, Sep 7, 2022
    #3
  4. JENNIFER BRI
    Jennifer Bri Win User

    Microsoft Sculpt consistently misses first keystroke- how can I resolve this?

    Sculpt Ergonomic Desktop missing keystrokes

    Hello,

    This issue with your Windows Sculpt Ergonomic Desktop is usually due to a corrupted or outdated device driver. However, for us to isolate the issue, we need additional information. Kindly answer the questions below:

    • Have you tired to connect your keyboard to another PC to make sure that it is working properly?
    • Are you getting any error messages?

    In the meantime, we suggest that you run the Hardware and Device Troubleshooter. This automated tool will check the device connected to your PC for any known issue and resolve it automatically. Refer to this link to access the troubleshooter:
    Find and fix problems with devices and hardware.

    If no issues are found, you can download and update the latest drivers at this

    link    .

    Should you need additional assistance, do not hesitate to get back to us.
     
    Jennifer Bri, Sep 7, 2022
    #4
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Microsoft Sculpt consistently misses first keystroke- how can I resolve this?

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