Windows 10: Microsoft Sculpt Ergonomic Keyboard Model:1599 turning off after 60 - 70 seconds of inactivity

Discus and support Microsoft Sculpt Ergonomic Keyboard Model:1599 turning off after 60 - 70 seconds of inactivity in Windows 10 Drivers and Hardware to solve the problem; Hi, I have a Sculpt Ergonomic Desktop wireless keyboard + separate Numpad and mouse. The mouse is fine. The keyboard after 60 - 70 seconds of... Discussion in 'Windows 10 Drivers and Hardware' started by WojciechObrzut1, Apr 7, 2021.

  1. WOJCIECHOBRZUT1
    WojciechObrzut1 Win User

    Microsoft Sculpt Ergonomic Keyboard Model:1599 turning off after 60 - 70 seconds of inactivity


    Hi,


    I have a Sculpt Ergonomic Desktop wireless keyboard + separate Numpad and mouse.


    The mouse is fine. The keyboard after 60 - 70 seconds of inactivity drops dead and the only way to reconnect is to take out the batteries and reinsert them again. At the same time, the mouse and the Numpad are working fine.


    The batteries are new, full and work with other devices. I've tried 3 batteries set. The drivers were updated to the latest.


    The mouse and keyboard use the same USB dongle so there's no problem with the dongle. It is a Microsoft dongle:


    Microsoft USB Dual Receiver Wireless Keyboard Mouse and Keyboard Center Model 1461/1461c


    Please help!

    :)
     
    WojciechObrzut1, Apr 7, 2021
    #1
  2. JUNAID_A
    Junaid_A Win User

    Sculpt ergonomic desktop - Replacement

    Hi,



    Thank you for writing to Microsoft Community forum.



    • What is the version of Windows installed?


    I suggest you to get in touch with the Microsoft Hardware
    Support     to know about the replacement criteria. Meanwhile, you may also go through the
    Warranty Limit Manual given under Sculpt Ergonomic Desktop.



    Regards,
     
    Junaid_A, Apr 7, 2021
    #2
  3. BRDJA80
    brdja80 Win User
    Bluetooth Sculpt Ergonomic Keyboard

    Is anyone aware if Microsoft is considering releasing bluetooth version of the Sculpt Ergonomic Keyboard (or Desktop)?

    In my opinion, it would be a great step forward for this great product.
     
    brdja80, Apr 7, 2021
    #3
  4. ALROZJKOV
    alrozjkov Win User

    Microsoft Sculpt Ergonomic Keyboard Model:1599 turning off after 60 - 70 seconds of inactivity

    Microsoft Sculpt Ergonomic Desktop battery life

    Hi!

    Some time ago I bought Microsoft Sculpt Ergonomic Desktop Keyboard and Mouse, and I see that battery life less than expected.

    I can see that laser on mouse blinking blue after long time of inactivity, so mouse working even if PC turned off for a long time.

    I cant find any information in documentation about battery saving.

    How can you tell if keyboard and mouse goes to sleep to preserve battery life?

    Or even if Microsoft Sculpt Ergonomic Desktop goes to sleep at all?
     
    alrozjkov, Apr 7, 2021
    #4
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Microsoft Sculpt Ergonomic Keyboard Model:1599 turning off after 60 - 70 seconds of inactivity

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