Windows 10: Microsoft Sculpt Keyboard - Need to clean under the keys

I need to clean under the keys of my Microsoft Sculpt Ergonomic Desktop Keyboard. I have to press the Space bar **EXTRA* firmly just to get it to work, the arrow keys, same thing, and the odd letter doesn't show up. I have already done the invert-and-tap, also the have done the compressed-air-blow... whatever is causing the keys to be like this is still there. This is NOT good. Even typing this is getting REALLY irritating. This keyboard doesn't have "normal" keys that can be popped out easily and popped back in.


Please help.


BEFORE I get a copy/paste response from someone claiming to be a Microsoft help expert...

• There is no serial number written on the keyboard
• It is a MICROSOFT distributed and branded product (so don't tell me "it's not our problem because it's not a technical issue" - yes, it's your product, so please tell me how to clean your product)
• I **HAVE** checked all documentation that came with it, I have also looked at previous links provided ON this site regarding this keyboard, there is no assistance whatsoever regarding cleaning or maintaining the keyboard keys
• I have had this product for over 2 years so warranty is not a quick go-to solution. If your response is "send it back, as this may be a warranty issue", I'll know you didn't read this.
• I did not spill a liquid or eat cookies and crackers directly over this keyboard, so please don't imply that this is due to me being a slob.

That being said... when the keyboard is working well - it's great!! Now I really hope the same geniuses who created this beautiful keyboard ALSO thought of something as basic as "how shall our customers maintain and clean the keyboard that we're charging them over $100 for?"


Help. Me. Please.

:)

 

Sculpt keyboard needs a cleaning . . .

The Sculpt keyboard is manufactured and distributed by Microsoft.

Nowhere on microsoft.com could I find instructions for cleaning malfunctioning keys. I looked for the Microsoft forum whose topic was closest to my hardware issue, and this is what I found.

Surely someone is responsible for publishing cleaning instructions for this product, since that's something every keyboard eventually requires.

Suggestions welcomed.

 

Microsoft Sculpt Mobile Keyboard Pictured

Microsoft is applying the design principles of its September-launched Sculpt Comfort desktop keyboard on a new product targeting Windows 8 tablet-docked desktops and notebooks, the Sculpt Mobile. Measuring 355 x 167 x 13 mm (WxDxH), and weighing 438 g, the Sculpt Mobile is a compact wireless keyboard that uses Bluetooth to talk to its host device. It features a compact 87-key QWERTY layout in a number of IMEs. Pictured below is the Japanese + English keyset. Powered by two AAA-size batteries, the Sclupt Mobile can work up to 5 months with typical usage before needing a battery replacement. It can maintain a range of 10 meters with its included USB Bluetooth dongle, which can vary, if using the tablet's in-built Bluetooth transceiver. Slated for November 2, the Sculpt Mobile is expected to be priced at 4,935 JPY (US $63).







Source: Hermitage Akihabara

 

Sculpt Comfort Keyboard not registering 1st keystroke

Hello Kit,

An outdated or incompatible driver can be one of the possible factors why this issue occurs. That being said, I suggest you to Run the Hardware and Devices troubleshooter
and check. Follow the steps to run the troubleshooter:

1. Press Windows key + S on your keyboard.
2. Type Troubleshoot and hit
   Enter.
3. Click on Hardware and Devices.
4. Run the troubleshooter and follow the on-screen prompt.

Also suggest you to go the link below and download the latest drivers for the keyboard and see if it helps to resolve the issue:

Sculpt Ergonomic Desktop

If you have additional questions, or if the issue persists after the troubleshooting steps above, please let me know by replying to this thread. This way, I'll get notified and respond back to you as
soon as I can.