Windows 10: Microsoft Security Scanner finds infected files but on completion indicates that no...

Discus and support Microsoft Security Scanner finds infected files but on completion indicates that no... in AntiVirus, Firewalls and System Security to solve the problem; I ran the latest version of the Microsoft Safety Scanner and it found 45 infected files, but on completion indicates that no mitigation was necessary.... Discussion in 'AntiVirus, Firewalls and System Security' started by gmj2, Mar 16, 2021.

  1. GMJ2
    gmj2 Win User

    Microsoft Security Scanner finds infected files but on completion indicates that no...


    I ran the latest version of the Microsoft Safety Scanner and it found 45 infected files, but on completion indicates that no mitigation was necessary. I've run this twice with version 1.333.533.0 & 1.333.538.0 with the same outcomes. What does that mean?

    Microsoft Security Scanner finds infected files but on completion indicates that no... 93c09b1c-1b93-4e47-a759-8ac2fa882aa0?upload=true.png Microsoft Security Scanner finds infected files but on completion indicates that no... 954b8ba1-f98a-4489-9935-f325a81efe95?upload=true.png

    Here are the log files:

    ---------------------------------------------------------------------------------------

    Microsoft Safety Scanner v1.333, build 1.333.533.0

    Started On Mon Mar 15 17:35:15 2021



    Engine: 1.1.17900.7

    Signatures: 1.333.533.0

    MpGear: 1.1.16330.1

    Run Mode: Interactive Graphical Mode



    Results Summary:

    ----------------

    No infection found.

    Successfully Submitted MAPS Report

    Successfully Submitted Heartbeat Report

    Microsoft Safety Scanner Finished On Mon Mar 15 21:05:07 2021





    Return code: 0 0x0



    ---------------------------------------------------------------------------------------

    Microsoft Safety Scanner v1.333, build 1.333.538.0

    Started On Tue Mar 16 03:38:11 2021



    Engine: 1.1.17900.7

    Signatures: 1.333.538.0

    MpGear: 1.1.16330.1

    Run Mode: Interactive Graphical Mode



    Results Summary:

    ----------------

    No infection found.

    Successfully Submitted MAPS Report

    Successfully Submitted Heartbeat Report

    Microsoft Safety Scanner Finished On Tue Mar 16 07:04:56 2021





    Return code: 0 0x0



    ---------------------------------------------------------------------------------------

    :)
     
    gmj2, Mar 16, 2021
    #1
  2. JOSé ANTONIO PONTóN POSADA CEO
    José Antonio Pontón Posada CEO Win User

    microsoft edge browser infected vith trojan virus

    You can use the Microsoft Safety Scanner to remove malware from your computer. To do this, follow these steps:
    • Go to the following Microsoft website:
      Microsoft Safety Scanner
    • Click Download Now. Follow the instructions to download and install the Microsoft Safety Scanner. When you are prompted, save the file to your desktop.
    • When the installation is complete, go to your desktop and double-click the
      Microsoft Safety Scanner icon. It may be listed as msert.
    • Click the Accept all terms of the preceding license agreement check box, and then click
      Next two times.
    • `~`
     
    José Antonio Pontón Posada CEO, Mar 16, 2021
    #2
  3. BILLION DEBBARMA
    Billion Debbarma Win User
    Microsoft Edge Security Issues

    Hi Corey,

    Welcome to Microsoft community and thank you for posting your query.

    Sorry for the inconvenience caused to you. Let me help you to fix the issue.


    To assist you better, I would like to know which anti-virus program are you using?

    Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below method.

    Method 1.


    • Open Microsoft edge and click on (…) button.

    • Click on Settings and click on Advanced settings.
    • On cookies option select Don’t block cookies.
    If the issue still persist, try the below step.

    Method 2.

    If a computer is infected by a virus, lots of resources will be taken up to greatly slow down computer performance. I suggest you to run virus scan (Microsoft Safety Scanner) and check if it helps to resolve the issue.

    Microsoft Safety Scanner Download - Windows security

    Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

    If the above method did not help to fix the issue, try the below method.

    Method 3.

    I suggest you to delete browsing history, cookies and cached and check.


    • Open Microsoft edge and click on (…) button.

    • Go to settings and click on Choose what to clear
      tab under clear browsing data.

    • And clear browsing history, cached and cookies.
    Hope this helps. Keep posting us with the status we will be glad to help you
     
    Billion Debbarma, Mar 16, 2021
    #3
  4. KRISHNA PRASOBH V
    Krishna Prasobh V Win User

    Microsoft Security Scanner finds infected files but on completion indicates that no...

    How to remove files infected with .Zepto

    Hi,

    I would like to inform you that if the system is infected with virus,
    I suggest you to run a full scan of your computer using Microsoft Security Scanner and check if it helps.

    Microsoft Safety Scanner Download - Windows security

    Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Mar 16, 2021
    #4
Thema:

Microsoft Security Scanner finds infected files but on completion indicates that no...

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