Windows 10: Microsoft site changed my username and password - recovery?

I have several computers and a Office 365 home subscription that allows me to use Office on 6 pcs. I have 365 installed on 3 computers, and was trying to install it on my wife's computer. Let's say my wife's user name was "Sally". When I logged into my Online Account (for example, "JSmith") from account Sally to download Office, there were a couple of problems. First, the Office site was malfunctioning. MS help told me to try again in a few hours (I'll be doing that today).

But something far, far worse happened. When I logged into the MS website, somehow their process CHANGED THE NAME OF MY WIFE'S ACCOUNT TO JSmith. And assigned JSmith's default directory to c:/user/Sally. And changed the password of my wifes' account to the one for JSmith. WTF????

Now, thanks to Microsoft, I'm spending time fixing software. Again. I'm fine with there being a JSmith account on the machine. What I want to do is to create a "c:/user/JSmith" directory for that user, and redirect the JSmith account to point at that directory. Then I want to recreate a user Sally, pointing to her old files at" c:/user/Sally".

One way of doing this would be to just rename the JSmith account back to Sally and hope that this did not break the current link to c:/users/Sally. I could then change the password back to Sally, and then just create an admin account called JSmith. Will this work? Any danger of Windows "helping" me by wiping out the current "Sally" directory? Also, if I change the name of the account that MS changed, will that affect the info in Appdata, or in Outlook.

The other way of doing this seems to involve copying large alphanumeric strings from a cmd window into regedit. Not really thrilled about that.

This is the second time that logging into the windows account f'ed up my accounts. The last time, it changed the PW on my main work computer - nearly a disaster. WTF would they do stupid stuff like this?

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This gets worse: the account now pointing to my wife's files is logged into by logging into my MS account, which means I can't just change the name on the local machine. I'd have to change the MS account name and this would mess up my other three computers.

So can I copy all of the files in c:/users/Sally to a new directory c:/users/JSmith and then change the user account to point to JSmith?

Microsoft's approach seems intrusive, opaque, damaging to data... What a cluster ____.

:)

 

hdd password recovery

howdy. if this isnt the right forum please move it.
a friend has a 3 year old hp or compaq tower. they called me to help. they are not able to get into the admin accound, because the password was changed. it was changed by them when a popup told them for security they should change thier password.
after it was changed they could no longer get into the admin account with the password they changed it to, and the computer started sending out emails to everyone on her address list with porn and viagara type adds.
i ran anti virus and we found 20 trogans, virus, ect. everything comes back clean now, but we still cant get into asdmin account to format drive.she doesnt have a vista system disc, just the recovery partition.
1.. is there a way to get the password?

2... if not can i install a new hdd and install from her recovery partition?

3...will i be able to install new hdd and install vist from my disc or is the mb set up to not alow that?

thanks for any help, they are on a limited budget and are true friends to me and i would like to help them. thanks! sam

 

change admin username account

Hi
vasilisnikolo,

Are you logged in with the Microsoft account or a local account?

You can follow the steps below to change the username and check if it helps.

• Press Windows key + X key.
• Click on Control Panel.
• Under view, select large icons.
• Go to User Account.
• Click on Manage another account.
• Select the User Account for which you want to select the password.
• Click on Change the username.
• Click on Change Name button.

Hope this information is helpful.

 

Linksys password recovery

Factory defaults on linksys
Username Admin
Password password

If that helps, I'd try that prior to reset.