Windows 10: Microsoft Solitaire Collection not working.

I have been playing the online Microsoft Solitaire Collection for years, it is my favorite. For the past week it has not been working. The screen is is half there and when I click the play now button it just times and never loads. Please fix it. I have not made any recent changes to my settings or installed or uninstalled anything. Please help.

:)

 

microsoft solitaire collection

Hi, Lee,

Step 1: Run App troubleshooter.

Check this link for the app troubleshooter.

Step 2: Run Windows Update troubleshooter.

Please see this link for the steps.

Step 3: Uninstall and reinstall Microsoft Solitaire Collection.

Click Start.

In the search box, type Microsoft Solitaire Collection.

Right click Microsoft Solitaire collection app tile, and the select Uninstall.

Restart your computer.

Right click Start.

Select Run.

Type wsreset.exe, and then press Enter. The Microsoft Store will open so you can reinstall Microsoft Solitaire Collection.

Step 4: Make sure your firewall/anti-virus isn’t blocking the app.

The steps to unblock the game (or any app that needs to access Xbox Live) will vary depending on the antivirus or firewall software you use. Check the documentation for your antivirus or firewall software to open settings and ensure that the software is not
blocking the app. If your antivirus or firewall has an app white list, make sure that your Xbox Live-enabled games are on this list.

Step 5: Clear your Windows Store cache.

Right click Start.

Select Run.

Type wsreset.exe and press enter. This will launch Windows Store with a cleared cache. You can check if Solitaire error goes away after doing this.

https://answers.microsoft.com/en-us/windows/for...

 

Microsoft Solitaire Collection

To resolve your concern, I recommend you to uninstall and reinstall Microsoft Solitaire Collection and check if it helps. You can uninstall the program by following the steps outlined below...

1. Click Start, and then type Windows PowerShell in the search box.
2. Right-click, and then select Run as administrator.
3. Type the following command to uninstall the Microsoft Solitaire Collection: Get-AppxPackage *solitairecollection* | Remove-AppxPackage
4. Hit Enter.
5. Restart your computer. Go to Windows Store and install Microsoft Solitaire Collection again.

If you have any questions or are stuck feel free to post below or if it worked for you then I would appreciate it if you confirmed that it did below so other users can be assured.

 

Microsoft solitaire collection

Hi Anne,



Thank you for contacting Microsoft Community. I understand that you have an issue with
Microsoft Solitaire Collection app after downloading Windows 10. I will surely help you to fix this issue.

This issue could have occurred due to these reasons:

• Incorrect app settings.
• Corrupt app.

Try the steps listed here:

Method 1:

Let's first run the app troubleshooter and check if it helps.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Method 2:

If the issue persists, I suggest you to uninstall and re-install the
Microsoft Solitaire Collection app from Windows Store and check if it helps.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.