Windows 10: Microsoft Solitaire Collection Weekly Rewards reset timing problem

Discus and support Microsoft Solitaire Collection Weekly Rewards reset timing problem in Windows 10 Software and Apps to solve the problem; Each week, the Weekly Rewards resets at midnight local time. However, any game that I play before 10am 11am during daylight savings shows the reward as... Discussion in 'Windows 10 Software and Apps' started by Rob Spencer - Caliptor, Jun 4, 2023.

  1. ROB SPENCER - CALIPTOR
    Rob Spencer - Caliptor Win User

    Microsoft Solitaire Collection Weekly Rewards reset timing problem


    Each week, the Weekly Rewards resets at midnight local time. However, any game that I play before 10am 11am during daylight savings shows the reward as completing the third step on the Bronze card, without completing the first and second steps. My time zone is UTC +10 Sydney, Melbourne. When I complete another game, the same reward is given.Once midnight ticks over at UTC +0 ie Grenwich, UK the rewards system performs normally.This occurs on both Windows and Android.

    :)
     
    Rob Spencer - Caliptor, Jun 4, 2023
    #1
  2. PETER ANEY
    Peter Aney Win User

    Microsoft Solitaire Collection

    My weekly rewards in Microsoft Solitaire collection reset after windows update on desktop. I am logged into xbox live and progress is being saved.
     
    Peter Aney, Jun 4, 2023
    #2
  3. WILFRED MAC
    Wilfred Mac Win User
    Microsoft solitaire collection problem

    Hi,

    There are a lot of possible reasons why you are having this issue, one of the common reasons is corrupted statistics file on the account. To help you reset the statistics of your main account, we suggest
    that you follow the steps below:

    • First you need to close Microsoft Solitaire Collection.
    • In Windows Explorer go to: C:\Users\<user name>\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\UserData\Guest\Statistic\
    • Rename Statistic.ark as old-Statistic.ark.
    • Then try to run the Microsoft Solitaire Collection.
    The statistics file will be deleted, and everything will be set back to 0.

    Kindly update us with the results.
     
    Wilfred Mac, Jun 4, 2023
    #3
  4. DARWIN DIM
    Darwin Dim Win User

    Microsoft Solitaire Collection Weekly Rewards reset timing problem

    Microsoft Solitaire Collection and Mahjong

    Hi Roger,

    The steps that you've taken are astounding. Our next option is to manually reset the
    Microsoft Solitaire Collection to clear the app's data which may cause the conflict. To do this, follow these steps:

    • Type Apps & features in the search box and press Enter.
    • Locate and click Microsoft Solitaire Collection from the list of the apps.
    • Click the Advanced options link.
    • Click the Reset button.
    • Exit the apps window.

    Once you're done, re-launch the application and check if you encounter the same error.

    We'll appreciate if you can send us an update.
     
    Darwin Dim, Jun 4, 2023
    #4
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Microsoft Solitaire Collection Weekly Rewards reset timing problem

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