Windows 10: Microsoft Solitaire Issue

Discus and support Microsoft Solitaire Issue in Windows 10 Software and Apps to solve the problem; Yesterday my Microsoft Solitaire Collection refused to start. The spinning cards in the circle of the opening page just kept spinning. I have cleared... Discussion in 'Windows 10 Software and Apps' started by MarcAuckland, Aug 13, 2023.

  1. MARCAUCKLAND
    MarcAuckland Win User

    Microsoft Solitaire Issue


    Yesterday my Microsoft Solitaire Collection refused to start. The spinning cards in the circle of the opening page just kept spinning. I have cleared the cache, restarted the PC still same problem. I saw a suggestion to reinstall the app but means all my records of achievement will be reset to zero? I know, an ego thing! A problem with my PC, or the game? Thanks.

    :)
     
    MarcAuckland, Aug 13, 2023
    #1
  2. NIKHAR_K
    Nikhar_K Win User

    Microsoft Solitaire app crashing

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are unable to launch Microsoft Solitaire Collection and it crashes when you launch it, we will look into this for you. However, please reply with the following details to help you with the appropriate troubleshooting steps:



    • What happens when you launch Microsoft Solitaire Collection?
    • Do you read any error message when you launch the game? If yes, what is the error message?
    • What troubleshooting steps have you tried so far?


    In the meantime, I suggest you to refer the troubleshooting steps mentioned in the article

    Fix problems with apps from Microsoft Store     and see if that helps.



    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Aug 13, 2023
    #2
  3. GEETHU B
    Geethu B Win User
    Microsoft solitaire collection

    Hi Anne,



    Thank you for contacting Microsoft Community. I understand that you have an issue with
    Microsoft Solitaire Collection app after downloading Windows 10. I will surely help you to fix this issue.

    This issue could have occurred due to these reasons:

    • Incorrect app settings.
    • Corrupt app.
    Try the steps listed here:

    Method 1:

    Let's first run the app troubleshooter and check if it helps.

    Fix problems with apps from Microsoft Store - Microsoft Support

    Method 2:

    If the issue persists, I suggest you to uninstall and re-install the
    Microsoft Solitaire Collection app from Windows Store and check if it helps.

    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Geethu B, Aug 13, 2023
    #3
  4. RADNEY DRI
    Radney Dri Win User

    Microsoft Solitaire Issue

    Microsoft Solitaire is not working

    Hi,

    I need more information about your concern. Is there any error message/code after Microsoft Solitaire fails to launch? Since the steps you have tried did not work, I suggest that you reinstall it instead. Follow the steps below:

    • Open Windows PowerShell as an administrator. (Type PowerShell in Start menu search box, right-click and select Run as administrator)
    • Type the following command and press Enter "Get-AppxPackage *solitairecollection* | Remove-AppxPackage"
    • You can close the PowerShell window and restart your device.
    • Open Store app and search for Microsoft Solitaire Collection and download the game.

    Looking forward to your response.
     
    Radney Dri, Aug 13, 2023
    #4
Thema:

Microsoft Solitaire Issue

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