Windows 10: Microsoft Steps Recorder Is Not Saving Files - Receiving Error Message Windows 10

Discus and support Microsoft Steps Recorder Is Not Saving Files - Receiving Error Message Windows 10 in Windows 10 Software and Apps to solve the problem; Microsoft Windows 10 ProVersion 21H2 OS Build 19044.2604When I try to save the file in Steps Recorder, I receive the error "An error occurred while... Discussion in 'Windows 10 Software and Apps' started by Tracy5696, Mar 2, 2023.

  1. TRACY5696
    Tracy5696 Win User

    Microsoft Steps Recorder Is Not Saving Files - Receiving Error Message Windows 10


    Microsoft Windows 10 ProVersion 21H2 OS Build 19044.2604When I try to save the file in Steps Recorder, I receive the error "An error occurred while attempting to save the recorded steps." I click ok and then try to exit the program or start the recording over and it gives me the error "An error occurred while attempting to save the recorded steps: The system cannot find the path specified." The path I am trying to save is to my downloads folder. Any assistance in resolving this would be greatly appreciated.

    :)
     
    Tracy5696, Mar 2, 2023
    #1
  2. WEYBREW
    weybrew Win User

    Steps Recorder there... but not there

    I seemed to have been saved by a link to this fix:
    Please use regedit to rename hklm\software\policies\microsoft\windows\AppCompat - changeAppCompat to AppCompat_HOLD . Then try launching PSR again.
    Tried it and now Steps Recorder seems to be working as it should.
    But to follow up on your suggestion, I'm going to try to find and repair the corrupt files that my sfc scan found... after setting a restore point!
    Thanks for your help.
     
    weybrew, Mar 2, 2023
    #2
  3. LIEZL FAL
    Liezl Fal Win User
    Step Recorder

    Hi Martin,

    We would like to clarify some details so we can properly isolate the issue.

    • What happened prior to this concern?
    • What was the exact error message that you got when you tried to open it?
    • Can you send us a screenshot of the error message?
    For the meantime, please check out this link and see if it helps:
    To Record and Save Steps on your Computer.

    We're here for your feedback.

    Regards.
     
    Liezl Fal, Mar 2, 2023
    #3
  4. DENNISJ KROHN
    DennisJ Krohn Win User

    Microsoft Steps Recorder Is Not Saving Files - Receiving Error Message Windows 10

    steps recorder not working to show screen shots

    Windows 10 Pro 21H2

    Steps recorder shows lines but not screenshots after save, can see before save

    How do we see the screenshots

    file created was Recording_20220429_1352.mht

    Can not use links

    • Review the recorded steps
    • Review the recorded steps as a slide show
    • Review the additional details
     
    DennisJ Krohn, Mar 2, 2023
    #4
Thema:

Microsoft Steps Recorder Is Not Saving Files - Receiving Error Message Windows 10

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