Windows 10: Microsoft Store 97% installation freeze

I’m trying to download some apps on the Microsoft Store. And every single time it freezes at 97% when installing and I am unable to cancel the download, and other apps cannot progress.What can I do to fix this problem?

:)

 

Minecraft installation in Microsoft store

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern as you are unable to install Minecraft in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  

• Do you have any non-Microsoft antivirus program installed?
  
• Does this issue occur for all games & apps from the store?
  

• What is the date and time on the PC and ensure it is correct?
• Do you get any error message or code?

Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the game.

Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
Run dialog box, type wsreset.exe, and then select OK.

Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

Step 2: Run the Windows Store Apps Troubleshooter: Select the
Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

Step 3: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.

Step 4: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to

create a local user or administrator account in Windows 10.

Regards,

Aditya Roy

Microsoft Community – Moderator

 

Windows Vista Wont Install Freezes?

had the same problem, freezes and long installation including each step loading, in my case a bios update helped.

 

Frontpage 97 not installing

Hello Tom,

Thank you for keeping us posted. I would like to assist you with further information from here.

Please be informed FrontPage 97 is not completely compatible with the current versions of Windows line up.

As a work around I would suggest you to install the application in compatibility mode. Follow the below steps.

• 
  Locate the executable file of the application.
  
• 
  Right-click on the setup file and click on "Properties".
  
• 
  Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select previous Operating System from the drop down.
  
• 
  Click on ‘Apply’ and click ‘OK’ and run the file to install it.
  

Additionally, also post the same query in the software supplier's website for more information regarding the issue.

Hope it would be helpful. if you need further information, feel free to write to us and we would be happy to help you.

Thank you.