Windows 10: Microsoft Store and File Explorer not working

Discus and support Microsoft Store and File Explorer not working in Windows 10 Software and Apps to solve the problem; A few weeks ago, I noticed that i couldn't download things from Microsoft store. At that time I could still go onto Microsoft store, just not download... Discussion in 'Windows 10 Software and Apps' started by RidTheBig, May 11, 2025 at 4:27 PM.

  1. RidTheBig Win User

    Microsoft Store and File Explorer not working


    A few weeks ago, I noticed that i couldn't download things from Microsoft store. At that time I could still go onto Microsoft store, just not download anything. I could still download things off my browser. Then, a couple days ago my search bar stopped working. Whenever i clicked it it wouldn't respond/ show a blue loading logo but nothing would happen. Microsoft store wouldn't let me go onto it anymore and showed the same loading logo but wouldn't open. Today I tried to search for help and tried things but to no avail. A few things I tried was running the system file checker command, the comm

    :)
     
  2. mixa Win User

    Microsoft Internet Explorer renamed to Windows Internet Explorer ?

    Microsoft Store and File Explorer not working wie1.png


    Since version 7 of the world`s most popular web browser - Microsoft Internet Explorer was silently renamed to Windows Internet Explorer.Such a step from Microsoft is not a surprise since Internet Explorer is part of the Windows operation system for a long time.Obviously Microsoft corp. wants to state that Internet Explorer is already considered as a part of Windows and not as an external browser (remember the IE and WMP law issues last year!?).
     
  3. Microsoft Store is not working

    Hi,

    Thank you for responding.

    Do let us know the exact issue you are facing in accessing the Windows Store?

    Have you tried to reset the Windows Store as stated in the above response?

    If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

    Step 1: I suggest you to run Windows Store Apps Troubleshooter
    and check.

    Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

    1. Press
    Windows + X keys from the keyboard, click on Control Panel.

    2. In the
    Control Panel window, select Category and then select
    Large icons.

    3. Click on
    Troubleshooting.

    4. Click
    View all and then click Windows Store Apps.

    5. Click
    Next and follow on-screen instructions.

    Step 2: I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates.
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.





    Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.
     
    Deepika Gowda, May 11, 2025 at 5:34 PM
    #3
  4. Microsoft Store and File Explorer not working

    File Explorer Search Not Working


    I am trying to search in File Explorer (Windows Explorer, My Computer) and it will not find anything. I can copy text from a name in the list and paste it in the search box and it still finds nothing. I have looked at the suggestions that have been posted and nothing I find that is relative to this works. Anyone have any suggestions? I am running Win 10 Pro on an I3 coustom desktop computer.
     
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Microsoft Store and File Explorer not working

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