Windows 10: Microsoft Store and Xbox app broken

Discus and support Microsoft Store and Xbox app broken in Microsoft Windows 10 Store to solve the problem; when i try open the microsoft store or the xbox gamepass app it will appear for a second then immediately crash , i have tried redownloading both the... Discussion in 'Microsoft Windows 10 Store' started by beats79, Sep 27, 2022.

  1. beats79 Win User

    Microsoft Store and Xbox app broken


    when i try open the microsoft store or the xbox gamepass app it will appear for a second then immediately crash , i have tried redownloading both the microsoft store and the gamepass multiple times and the problem still remained

    :)
     
    beats79, Sep 27, 2022
    #1
  2. Nikhar_K Win User

    The Microsoft Store, and the Xbox app doesn't work!

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are unable to launch Microsoft Store, Xbox app and GameBar. I’ll certainly help you with this issue.



    However, please let us know:



    • Do you receive any error message?
    • Are you aware of any changes made to the computer recently?
    • Which build version of Windows 10 are you using currently? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.


    Meanwhile, I would suggest you to refer the steps mentioned below:



    For issues with launching Microsoft Store, I would suggest you to refer the steps mentioned in the article

    Microsoft Store doesn't launch
    .



    Method 1: Store app troubleshooter



    I would suggest you to run the Store app troubleshooter and check. Refer the steps mentioned below:



    1. Press Windows Logo key + I, to open Settings.
    2. Click on Update & Security and select Troubleshoot from the left pane.
    3. Scroll down, click on Windows Store apps and select Run the troubleshooter.
    4. Follow the on-screen instructions.


    Method 2: Re-register apps



    If Store app troubleshooter doesn’t work, I would suggest you to try re-registering the apps using PowerShell. Refer the steps mentioned below:



    1. Press Windows Logo key + X, and select
      Windows PowerShell (Admin).
    2. Paste the following command and press Enter:
      Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    3. Once the process is complete, restart the computer and check.


    Method 3: New user account



    If re-registering the apps didn’t work, try creating a new user account and check if the issue persists. Refer the article
    Create
    a local user or administrator account in Windows 10




    Let us know the results.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Sep 27, 2022
    #2
  3. dalchina Win User
    Microsoft Store Broken

    My build is 19044.1288 (preview builds are not applied).

    As you can see:

    Microsoft Store and Xbox app broken [​IMG]

    - the Store is fine.

    Here's my recent update history:

    Microsoft Store and Xbox app broken [​IMG]


    Suggest you review yours and consider uninstalling any preview updates, for example, if indeed the problem is caused by one.

    You can then install updates in turn - the Control Panel, Program and Features view is most helpful there - and see if the Store works again.
     
    dalchina, Sep 27, 2022
    #3
  4. Microsoft Store and Xbox app broken

    Xbox Insider Hub does not appear in the Microsoft Store

    Hi,

    Thank you for posting your question in the Microsoft Community.

    1. Did you make any changes to the PC prior to this issue?
    2. Have you signed in using the Microsoft account?
    3. Are you able to search for other apps on the Microsoft Store?

    However, you may follow these steps to check if that helps.

    Step 1: Suggest you to run the apps troubleshooter to
    fix problems with apps from Microsoft Store
    .

    Step 2: You can also try to manually
    download the Xbox Insider Hub
    from the link.

    Article for Reference.

    Get the Xbox Insider Hub app

    Hope this helps.

    Let us know if you got the help you needed by clicking 'Yes' or 'No'.

    Regards,

    Srimadhwa B

    Microsoft Community-Moderator
     
    Srimadhwa_B, Sep 27, 2022
    #4
Thema:

Microsoft Store and Xbox app broken

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