Windows 10: Microsoft Store and Xbox apps crashing

Hi. I recently bough I new pc with a SSD and I install the newest version of Windows 20H2 and I had a LOT of problems with it, long story short, I spent the last 2 days fixing all kinda problems, but now when I try open ANY Microsoft Store's app, it crashs and with Xbox Game Pass PC it opens but I can't log in, when I click on the "log in" button it also crashs. Oh, and yes, I'am in an Administrator Account and I've already created another account but the problem still there. I've already tried ALL of these steps:

1wsreset.exe
It shows: ms-windows-storeurgeCaches
The app dind't start

2Troubleshooting

It shows: Unresponsive or crashing apps

3Powershell
3.1 Get-AppXPackage -AllUsers Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$$_.InstallLocation\AppXManifest.xml"}


It shows: Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.Windows.StartMenuExperienceHost_10.0.19041.610_neutral_neutral_cw5n1h2txyewy. NOTE: For additional information, look for [ActivityId] 5ef3e14a-fb53-0001-8e42-f45e53fbd601 in the Event Log or use the command line Get-AppPackageLog -ActivityID 5ef3e14a-fb53-0001-8e42-f45e53fbd601 At line:1 char:38 + ... Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$$_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: C:\Windows\Syst...ppXManifest.xml:String [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF9, Install failed. Please contact your software vendor. Exception from HRESULT: 0x80073CF9 error 0x80070490: Unable to update the status for package windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy Clear=0x0, Set=0x400. NOTE: For additional information, look for [ActivityId] 5ef3e14a-fb53-0002-5f49-f45e53fbd601 in the Event Log or use the command line Get-AppPackageLog -ActivityID 5ef3e14a-fb53-0002-5f49-f45e53fbd601 At line:1 char:38 + ... Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$$_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : WriteError: C:\Windows\Imme...ppXManifest.xml:String [Add-AppxPackage], IOException + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.GamingApp_2101.1002.1.0_x64__8wekyb3d8bbwe Microsoft.GamingServices_2.47.10001.0_x64__8wekyb3d8bbwe MicrosoftWindows.Client.CBS_120.2212.551.0_x64__cw5n1h2txyewy. NOTE: For additional information, look for [ActivityId] 5ef3e14a-fb53-0001-fe4a-f45e53fbd601 in the Event Log or use the command line Get-AppPackageLog -ActivityID 5ef3e14a-fb53-0001-fe4a-f45e53fbd601 At line:1 char:38 + ... Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$$_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: C:\Program File...ppXManifest.xml:String [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed SpotifyAB.SpotifyMusic_1.151.382.0_x86__zpdnekdrzrea0. NOTE: For additional information, look for [ActivityId] 5ef3e14a-fb53-0001-d950-f45e53fbd601 in the Event Log or use the command line Get-AppPackageLog -ActivityID 5ef3e14a-fb53-0001-d950-f45e53fbd601 At line:1 char:38 + ... Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$$_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: C:\Program File...ppXManifest.xml:String [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed MicrosoftWindows.Client.CBS_120.2212.551.0_x64__cw5n1h2txyewy. NOTE: For additional information, look for [ActivityId] 5ef3e14a-fb53-0001-0951-f45e53fbd601 in the Event Log or use the command line Get-AppPackageLog -ActivityID 5ef3e14a-fb53-0001-0951-f45e53fbd601 At line:1 char:38 + ... Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$$_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: C:\Windows\Syst...ppXManifest.xml:String [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.GamingServices_2.47.10001.0_x64__8wekyb3d8bbwe. NOTE: For additional information, look for [ActivityId] 5ef3e14a-fb53-0001-9551-f45e53fbd601 in the Event Log or use the command line Get-AppPackageLog -ActivityID 5ef3e14a-fb53-0001-9551-f45e53fbd601 At line:1 char:38 + ... Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$$_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: C:\Program File...ppXManifest.xml:String [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.GamingServices_2.47.10001.0_x64__8wekyb3d8bbwe. NOTE: For additional information, look for [ActivityId] 5ef3e14a-fb53-0001-2252-f45e53fbd601 in the Event Log or use the command line Get-AppPackageLog -ActivityID 5ef3e14a-fb53-0001-2252-f45e53fbd601 At line:1 char:38 + ... Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$$_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: C:\Program File...ppXManifest.xml:String [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered. error 0x80073D26: While processing the request, the system failed to register the windows.service extension due to the following error: The package installation failed because a different version of the service is installed. Try installing a newer version of the package. . NOTE: For additional information, look for [ActivityId] 5ef3e14a-fb53-0001-4b52-f45e53fbd601 in the Event Log or use the command line Get-AppPackageLog -ActivityID 5ef3e14a-fb53-0001-4b52-f45e53fbd601 At line:1 char:38 + ... Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$$_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : WriteError: C:\Program File...ppXManifest.xml:String [Add-AppxPackage], IOException

+ FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand



Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it

modifies are currently in use.

error 0x80073D02: Unable to install because the following apps need to be closed

Microsoft.GamingApp_2101.1002.1.0_x64__8wekyb3d8bbwe.

NOTE: For additional information, look for [ActivityId] 5ef3e14a-fb53-0001-7252-f45e53fbd601 in the Event Log or use

the command line Get-AppPackageLog -ActivityID 5ef3e14a-fb53-0001-7252-f45e53fbd601

At line:1 char:38

+ ... Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$$_.I ...

+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

+ CategoryInfo : NotSpecified: C:\Program File...ppXManifest.xml:String [Add-AppxPackage], Exception

+ FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand



Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it

modifies are currently in use.

error 0x80073D02: Unable to install because the following apps need to be closed

Microsoft.GamingApp_2101.1002.1.0_x64__8wekyb3d8bbwe.

NOTE: For additional information, look for [ActivityId] 5ef3e14a-fb53-0001-8952-f45e53fbd601 in the Event Log or use

the command line Get-AppPackageLog -ActivityID 5ef3e14a-fb53-0001-8952-f45e53fbd601

At line:1 char:38

+ ... Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$$_.I ...

+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

+ CategoryInfo : NotSpecified: C:\Program File...ppXManifest.xml:String [Add-AppxPackage], Exception

+ FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand



3.2Get-AppxPackage -allusers Microsoft.WindowsStore Remove-AppxPackage and Get-AppxPackage -allusers Microsoft.WindowsStore Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$$_.InstallLocation\AppXManifest.xml”}

Nothing change


3.3ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
It shows: Get-ExecutionPolicy : Cannot bind parameter 'Scope'. Cannot convert value "Unrestricted" to type

"Microsoft.PowerShell.ExecutionPolicyScope". Error: "Unable to match the identifier name Unrestricted to a valid

enumerator name. Specify one of the following enumerator names and try again:

Process, CurrentUser, LocalMachine, UserPolicy, MachinePolicy"

At line:1 char:17

+ ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode ...

+ ~~~~~~~~~~~~

+ CategoryInfo : InvalidArgument: : [Get-ExecutionPolicy], ParameterBindingException

+ FullyQualifiedErrorId : CannotConvertArgumentNoMessage,Microsoft.PowerShell.Commands.GetExecutionPolicyCommand

4SFC Scan
It shows:Beginning system scan. This process will take some time.



Beginning verification phase of system scan.

Verification 100% complete.



Windows Resource Protection did not find any integrity violations.



Please help!

:)

 

The Microsoft Store, and the Xbox app doesn't work!

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to launch Microsoft Store, Xbox app and GameBar. I’ll certainly help you with this issue.



However, please let us know:

• Do you receive any error message?
  
• Are you aware of any changes made to the computer recently?
  
• Which build version of Windows 10 are you using currently? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

Meanwhile, I would suggest you to refer the steps mentioned below:



For issues with launching Microsoft Store, I would suggest you to refer the steps mentioned in the article

Microsoft Store doesn't launch.



Method 1: Store app troubleshooter



I would suggest you to run the Store app troubleshooter and check. Refer the steps mentioned below:

1. Press Windows Logo key + I, to open Settings.
   
2. Click on Update & Security and select Troubleshoot from the left pane.
   
3. Scroll down, click on Windows Store apps and select Run the troubleshooter.
   
4. Follow the on-screen instructions.
   

Method 2: Re-register apps



If Store app troubleshooter doesn’t work, I would suggest you to try re-registering the apps using PowerShell. Refer the steps mentioned below:

1. Press Windows Logo key + X, and select
   Windows PowerShell (Admin).
   
2. Paste the following command and press Enter:
   Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
   
3. Once the process is complete, restart the computer and check.
   

Method 3: New user account



If re-registering the apps didn’t work, try creating a new user account and check if the issue persists. Refer the article
Create
a local user or administrator account in Windows 10



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Xbox Insider Hub does not appear in the Microsoft Store

Hi,

Thank you for posting your question in the Microsoft Community.

1. Did you make any changes to the PC prior to this issue?
   
2. Have you signed in using the Microsoft account?
   
3. Are you able to search for other apps on the Microsoft Store?
   

However, you may follow these steps to check if that helps.

Step 1: Suggest you to run the apps troubleshooter to
fix problems with apps from Microsoft Store.

Step 2: You can also try to manually
download the Xbox Insider Hub from the link.

Article for Reference.

‘Get the Xbox Insider Hub app’

Hope this helps.

Let us know if you got the help you needed by clicking 'Yes' or 'No'.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

microsoft app store

How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.