Windows 10: Microsoft Store closes upon startup

Every time I try to start up the MS store, it just briefly shows a window with nothing in it and then closes itself. It's really frustrating as Phantasy Star Online 2 can only be downloaded from the Microsoft Store. In addition to that, Photos was giving me issues too. I couldn't reinstall it and it wouldn't open, so I had to switch to the Legacy WIndows Photo Viewer. I have tried everything: making a test profile, which leads to the same result, running WS Reset which doesn't execute due to a File system error -2147416359, and deleting the app cache myself, but when i go to the correct directory for it, it's nowhere to be found. There is no Microsoft.WindowsStore_8wekyb3d8bbwe file. My system is up to date, I've synced the date and time, reinstalling the MS store seems to do nothing. I have basically tried everything I can. Can anyone help me out?


also sorry about the category, I have no idea what this classifies as


All the best,


Matthew Nguyen


* Moved from Research

:)

 

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App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Microsoft Store

Hi James,

To resolve your concern about Windows Store, we suggest for you to follow these steps:

• Press Windows key + R key to open Run.
• Type wsreset.exe and press
  Enter.
• Restart the PC, sign in with your Microsoft user account and check if you are able to find Windows Store.

Let us know how it goes.