Windows 10: Microsoft Store does not exist

A few months ago, when I first upgraded my computer to Windows 11, Microsoft Store had this strange bug that it was unable to update. Now it seems, it no longer exists. When I click the icon, it loads but does nothing. When I looked to see if I could mess with it in Settings, it didn't show up in the app list. When I tried to run the Window Store App Troubleshooter, it found this but was unable to fix it: "Problems Found: Hanging or Crashing apps". I've tried the wsreset.exe on cmd, it gives me this error: ms-windows-storeurgeCaches and then on the next line: Element not found. I looked into

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Microsoft Store Problem

Hi,

There are times that you’ll encounter an error that the account doesn’t exist if the account name was misspelled. It can also be related to a conflict that has occurred with the Store app. To resolve this concern, we suggest that you check this
article for the steps that you can use.

Also, here are the troubleshoot steps that you can follow to isolate if the issue is with the Store app:

• Check for
  connection problem.
• Check if you have the correct time and location settings. Go to Settings
  > Time & Language.
• Reset Microsoft Store cache:
  

• Press Windows + R keys to launch the run command box.
• Type WSReset, then try launching Microsoft and sign in.

We're just here if you need further help.

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

microsoft store errors

Hi,

The 0x87AF0001 is a common error in Windows Store, wherein it prevents you to download or update new or existing applications. To resolve this, we suggest that you follow the troubleshooting steps below:

• Open the command prompt, and run it as an administrator.
• Type the command: dism /online /cleanup-image /startcomponentcleanup.
• Restart your device, and check if your query persists.

We would appreciate it if you could get back to us and provide us your feedback.