Windows 10: Microsoft Store Download History Display Issue

When I sign into the Microsoft Store app with my account and download a game any game, it initially shows "Acquired today." However, after logging out of my Microsoft account, the app soon changes the status to "Acquired a long time ago." Why does this happen?

:)

 

Pending Issue in Downloading app from Microsoft Store

I am writing to seek assistance with downloading apps from the Microsoft Store on my Windows 11 system. Unfortunately, I’ve encountered an issue where apps remain stuck in a pending state, and I’m unable to download or update them.

Problem Description:

• Apps are not downloading or updating.
  
• They remain stuck in the queue for an extended period.
  

Steps Taken:

1. I’ve signed out and signed back into my Microsoft Store account.
   
2. I’ve cleared the Microsoft Store cache using the wsreset command.
   
3. I’ve attempted to repair the Microsoft Store installation.
   

Request for Assistance: Could you please provide guidance on resolving this issue? Are there any additional steps I should take to ensure successful app downloads?

 

Microsoft store history apps

Hi Mohammed2001! My name is David. I am a user of Microsoft products like you, and it is a pleasure to greet you.

I understand that after resetting the Microsoft Store on your Windows 11 system, you're unable to view your previous download history. Unfortunately, resetting the Microsoft Store can often result in the loss of the app's download history as it clears cache and local data to troubleshoot issues.

In the other hand, you can check your Microsoft account's order history online. Visit the Microsoft account website, sign in, and navigate to the "Payment & billing" tab, then select "Order history". This should display a list of your purchased or acquired apps, although it may not show free apps that were not purchased.

Let me know if the shared information has been helpful. Regards.

 

Issues with Microsoft Store.

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you referring to a credit/debit card or a Microsoft gift card?
   
2. Are you facing issue while adding a card or while making a payment through the card?
   
3. What exactly happens when you try to use the card?
   
4. Are you receiving any error messages?
   

If you’re having trouble buying something from Microsoft Store, here are some basic steps that you can try to get things working again. I would suggest you to follow the steps mentioned in the article on
Troubleshoot problems when paying for something from Microsoft Store.

For additional information, you may also refer the article on
Microsoft Store help and check if that helps.

We await your response.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator